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Administrative Support Specialist

Kelly Services - Northeast
Rockville, MD
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Kelly Services is currently seeking a Support Administrative Service Specialist.  This is a Direct Hire Position for one of our top clients in Rockville, MD, with a hybrid schedule:  3 days onsite and 2 working from home.  9 am to 6 pm

The Support Administrative Service Specialist is responsible to provide support to customers at clinical research facilities and other stakeholder organizations by providing informational support.

What’s a typical day as Support Administrative Service Specialist? You’ll be:

  • Responding to help desk phone calls and e-mail communications regarding operational needs.
  • Responding to inquiries from clinical site, administrative organizations, staff, and contractor staff.
  • Escalating inquiries as necessary to other resources (both internal and external) and ensuring that the client receives timely and correct resolutions to their inquiry. 
  • Tracking and monitoring response to inquiries and problems.
  • Developing support procedures for specific support activities and projects.
  • Developing and maintaining familiarity with application programs used on project.

This job might be an outstanding fit if you have: 

  • BS/BA degree in a health science field
  • Data entry experience desired
  • Excellent written and verbal skills
  • Proficiency with MS Office, emphasis on Word and Excel
  • Extensive experience with Microsoft Outlook
  • Proficient with use of office equipment and computers
  • Must be able to work part of a team or independently as needed
  • Ability to provide (3) credible business-related references

What happens next?

  • Apply now as Support Administrative Service Specialist!
  • Application is received!
  • Phone interview with a Kelly Recruiter within 24 hours if your skills and experience look like a good fit
  • Potential Interview with Client

Looking forward to working together!

Company Description
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of work styles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

Kelly Services - Northeast


Rockville, MD