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Call Center Representative/Bilingual Spanish

Kelly Services Inc Cerritos, CA
  • Expired: over a month ago. Applications are no longer accepted.

Bilingual (English /Spanish) Call Center Representative, Cerritos, CA

Kelly Services is currently searching for Call Center Representatives for our client, one of the nation's leading healthcare insurance companies. These contract to hire positions are located in Cerritos, CA and require strong customer service skills.

The pay rate for this position is $18.50 per hour

Work hours: Monday through Friday 9am-6pm

Job Description:

  • Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
  • Analyzes problems and provides information/solutions.
  • Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
  • Thoroughly documents inquiry outcomes for accurate tracking and analysis.

Required Skills and Experience:

  • Bilingual :English/Spanish preferred.
  • A minimum of 12 months of call center experience.
  • Previous experience from healthcare or insurance is preferred.
  • Excellent customer service skills.
  • Strong verbal and written communications skills.
  • Computer proficiency.
  • Well-developed organizational skills.


  • High School Diploma/GED.

Kelly Services Inc

Why Work Here?

Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities

Kelly Services is an American office staffing company that operates globally. The company places employees at all levels in various sectors including the financial services, information technology, and law industries.


Cerritos, CA