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Office Support and Guest Services Representative

Keen Lake Camping & Cottage Resort Waymart, PA

  • Expired: April 02, 2021. Applications are no longer accepted.

Job DescriptionOffice Support and Guest Services RepresentativeWe are a family owned and operated destination camping and cottage resort located on a 90 acre lake in Waymart, PA. We are a seasonal business open from May through early October.Our Office Support and Guest Service Representatives are the face and voice of customer service and hospitality for our business. This position includes: All components of our front desk operations, including use of our computerized reservations system to facilitate and manage bookings Extensive phone contact with potential guests The welcome and check-in of arriving guests Basic office administrative tasks (i.e.

filing, billing, running reports, responding to emails, etc.) Communication and collaboration with other departments (i.e. housekeeping, maintenance, etc.) regarding campground operations Other general duties as assignedThose candidates with the following qualities will be the best fit for this job: Good... communication skills Teamwork mentality Ability to multi-task and work well under pressure in a very fast-paced environment Problem solving skills Detail oriented Good diplomatic skills when dealing with conflict resolution A warm and engaging personalityWe have both Part-time and Full- time positions available.

This is a seasonal position and ideal for someone seeking summer work. Weekends and evenings may be required. Availability on holiday weekends is a must.

This position may require extended periods of time on your feet.COVID-19 considerations:We follow all CDC recommendations regarding Covid-19. Along with increased stringent cleaning procedures, both guests and employees are required to wear proper face coverings and practice social distancing

Keen Lake Camping & Cottage Resort


Waymart, PA



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