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Service Supervisor - Apartment Maintenance - Landover, MD

Kay Apartment Communities
Landover, MD
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Join Kay Apartment Communities’ service team at our 346-unit apartment community in Landover, MD. Kay’s service department is responsible for maintaining the physical integrity of our properties and is committed to providing exceptional customer service and a comfortable living experience for our residents.

The service supervisor reports to the community manager and is supported by the manager of maintenance and safety.


  • Provide exceptional customer service and effectively communicate with residents, guests, visitors and staff within company policies and Fair Housing laws.
  • Oversee all property maintenance work, service requests, turnovers, building inspections and preventative maintenance.

Supervise the service, repair, replacement and installation of items such as:

  • Stoves, refrigerators, dishwashers, disposals, fixtures
  • Toilets, sinks, vanities, faucets, diverters
  • Drains (use of K50, K1500, K38)
  • Electrical circuits, receptacles, switches and fuses
  • Light fixtures & ceiling fans
  • Countertops, cabinets and general carpentry
  • Window screens and blinds
  • Interior and exterior doors
  • Vinyl and ceramic floor covering
  • HVAC equipment


  • Ensure that service and repair requests are completed in a safe, prompt and professional manner
  • Assist community manager in scheduling turnovers, contracted services and major improvement projects
  • Oversee and prepare apartments for move-in, on a specified schedule
  • Perform preventative maintenance tasks as required by the community
  • Uphold maintenance shop and manage parts inventory. Ensure all company-owned equipment is in good working condition.
  • Assist community manager in evaluating service technicians
  • Support technicians with maintenance emergencies (24/7)
  • Assist and provide technicians with technical support, as needed
  • Perform other duties as assigned


  • Supervisor Experience Preferred

  • Minimum 5–7 years of apartment maintenance supervisory experience, which includes but not limited to HVAC, plumbing, electrical, appliances, carpentry and punch-out work.

  • Experience in apartment turnovers
  • Adhere all to safe work practices
  • HVAC and CFC certifications preferred
  • Ability to supervise a team as well as work independently and professionally
  • Excellent organizational, communication and customer service skills
  • Basic computer skills
  • Able to work on-call and when needed, extended hours (including after hours and weekends)
  • Maintain a valid driver’s license and reliable transportation
  • Must have own hand tools
  • Bilingual in English and Spanish a plus
  • Our exceptional benefits package
  • Medical & dental insurance
  • Paid holidays
  • Vacation/sick leave
  • 401(K) retirement savings plan
  • Life insurance
  • Overtime pay
  • Annual bonuses
  • Rent discount
  • Training

Pre-employment Requirements

  • Criminal background check


Apply here

Kay Apartment Communities is an Equal Opportunity Employer

Company Description
Kay Apartment Communities has been a locally-recognized multifamily owner and manager in the Washington Metropolitan area for over 50 years. Our portfolio includes more than 12,000 apartment homes in 32 communities located throughout Maryland and Virginia. Kay offers a competitive compensation, an exceptional benefits package, extensive training and career growth opportunities. We welcome you to join our team!

Kay Apartment Communities


1720 Brightseat Road Landover

Landover, MD


Real Estate

View all jobs at Kay Apartment Communities