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Customer Service Agent

Kauai Island Car Rentals
Lihue, HI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

The successful candidate will be responsible for ensuring the business’s administrative tasks are being taken care of daily, weekly, monthly, and annually. These tasks are related to small business operations specifically a car rental business and will include highly critical tasks that ensure smooth operation of the business. Aside from performing the administrative tasks as required, they will also be assisting in the customer service roles when needed as well as helping to answer phone calls and questions.

Job Duties:

  • Answer phones & emails
  • Data entry of quotes & reservations
  • Other administrative tasks as needed
  • Handle customer service issues when needed
  • Knowledge of QuickBooks is a plus
  • Welcome all customers as they arrive.
  • Ask about their experience; recording feedback to improve future rental experience
  • Make sure customers have all personal belongings from the vehicle
  • Inspect vehicles for damage on incoming vehicles
  • Provide information regarding transportation to the airport terminal
  • Complete a service alert for any mechanical and or body damage communicated by the customers
  • Keep lot organized for ease of access and traffic flow
  • Perform other job duties as assigned to meet the business needs.

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Kauai Island Car Rentals

Address

4031 Halau St.

Lihue, HI
USA

Industry

Business

View all jobs at Kauai Island Car Rentals