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Customer Service and Inside Sales

Kati-Sportcap Inc Houston, TX
  • Expired: over a month ago. Applications are no longer accepted.

Daily Responsibilities

  • Entering orders via phone, face to face and by email correspondence using Oracle Database
  • Communicates with customers via phone and in person regarding purchase orders including but not limited to: availability, shipment status, tracking and production dates.
  • Maintains emailed communication regarding new and outstanding orders.
  • Daily filing of invoices
  • Numerical sortation of daily orders for end of day processing.

Communications

  • Effectively communicates with customers by use of emails, phone, fax and via direct communication with walk-in customers.
  • Aids customers in specific product questions using our catalog and website
  • Ability to handle customer problem resolution regarding issues with orders, shipping and order delays

Requirements

  • Clear understanding of Microsoft Office- Mainly Outlook
  • Oracle experience is preferred
  • Strong attention to details and accuracy of data entry
  • Excellent communication both written and verbal – Spanish is a plus
  • Follow-up and organizational skills
  • Self-motivated and comfortable working both independently and as part of a tea

Kati-Sportcap Inc

Address

Houston, TX
77057 USA