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Face-to-Face Customer Service Representative: Full time hourly+bonuses

Kane & Krowe Cherry Hill, NJ
  • Posted: 11 days ago
  • $35,000 to $50,000 Annually
  • Full-Time

Face - to - Face Customer Service Representative

THIS IS AN ENTRY LEVEL POSITION, ANYONE WITH MORE THAN 10 YEARS EXPERIENCE WILL NOT BE CONSIDERED

The role of the Customer Service Representative is to execute tactical objectives and fulfilling our commitment to superior customer care and positive customer experience.


Responsibilities:
• Build client relationships by providing exceptional customer service
• Have a thorough understanding of all clients products and services and be able to educate clients on how our products and services would be beneficial to them
• Acts as a Point of Contact for new and existing clients
• Troubleshoot and problem solve client or member accounts and issues
• Perform customer account maintenance requests from clients
• Provide sound business advice and suggestions to clients
• Retain business by identifying and addressing client issues
• Suggest ideas and improvements.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:
• Minimum 1 years of customer service experience preferred
• Excellent training and customer services skills
• Strong organizational skills
• The ability to effectively communicate with various levels of management and demonstrate a professional demeanor at all times.
• Able to be flexible in a rapidly changing work environment
• Ability to work independently -- self-starter

Kane & Krowe

Why Work Here?

Kane & Krowe Marketing Inc dedicates all of our resources to bringing out the best in human potential while fostering solid relationships wi

Kane & Krowe is the best in class full service marketing company that provides our clients a direct-to-consumer new acquisition. Our goals typically include restructuring loyalty in the merchandising industry; revolutionizing Fortune 100 companies marketing and sales programs for consumer loyalty, and representing the top brands in the home entertainment industry. Kane & Krowe works hand in hand with some of the biggest retailers in the world. We offer consumers a unique experience by helping to educate them to help them make the best decision for them or their family. Kane & Krowe utilizes teamwork to breakdown the company vision into separate goals and accomplish organizational goals.

Address

Cherry Hill, NJ
USA

Website

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