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Podcast Operations Manager

San Francisco, CA
  • Expired: October 28, 2022. Applications are no longer accepted.

The Podcast Operations Manager is a key collaborator and leader within the podcast department and between the department and the rest of KQED. This role helps implement strategic vision for KQED's podcast department by coordinating a number of areas including audience research, development, and engagement, marketing and promotions systems, and production workflows, in collaboration with the Director of Podcasts.

This position will direct engagement efforts for the podcast department, oversee the internal and external podcast promo process, and will work in collaboration with other departments-including Audience Development, Audience Intelligence, Membership, Corporate Sponsorship, Marketing and Product teams to support the growth of KQED's podcast audiences. This role will also assist with internal and external collaborations, personnel and hiring, and best practices for department functions like production, accessibility, and engagement. While not taking a lead editorial role with content, this position will also provide key input to editorial decisions, especially around new content development.

The Operations Manager has experience with audio production, audience development and/or engagement, has strong organizational and collaboration skills, and is in a good position to see the big picture for KQED podcasts. This role will coordinate across departments/stakeholders, building and maintaining strong relationships with department leaders, producers, reporters and editors within KQED. We're looking for a systems thinker who can zoom out and in as needed, someone who loves audio and is excited to think about how to bring our podcast content to more listeners.

Salary range $107,000 - $134,000 per year

KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling.

We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply.

The mission that drives us:

KQED provides citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas.

This role will work hybrid between working in KQED's newly renovated headquarters ( and working remotely. KQED requires employees to be fully vaccinated against COVID-19.

Essential Functions:

+ Collaborates with Podcast Director and Audience Intelligence to create KPIs and best practices around audience growth, engagement and accessibility

+ With Director of Podcasts, articulates and executes audience growth and engagement strategies for KQED podcasts

+ Manages Podcast Engagement Producer and other direct reports TBD

+ Oversees all podcast promo requests and placements in podcast hosting platform

+ Oversees podcast-to-broadcast pipeline

+ Acts as main point of contact between KQED podcasts and KQED's Marketing and Communications team and Audience Development team, supporting the growth of podcast audience through organic and paid promotion, trades and more

+ Helps to coordinate and maintain partnerships with Youth Takeover/KQED Education, PRX Podcast Garage, and other partnerships as needed

+ With Director of Podcasts, creates, documents, and maintains realistic production timelines and efficient production workflows that help everyone do their best work

+ Provides clear guidance, feedback and supervision to staff by establishing standards and working to encourage professional development

+ Works in close collaboration with KQED's News department and other Content teams

+ Provides editorial input and support as needed

+ Other duties as assigned.

Knowledge/Experience Required:

+ 5+ years of overall work experience in media, preferably audio production/audio industry

+ 1-2 years experience at management level, including providing work direction or supervisory experience

+ Knowledge of podcast industry standards, trends and issues

+ Knowledge of audio storytelling and audio production

+ Experience in maintaining high standards under deadline pressure, including accuracy, balance, and fairness.

+ Experience in building highly functioning and diverse creative teams.

+ Leadership and personnel skills and ability to develop high-performing creative teams.

+ Ability to work inclusively with a diverse staff.

+ Ability to make quick command decisions and effectively execute multiple assignments on deadline.

+ Fluency or proficiency in a language other than English desired

Physical Demands:

+ Ability to lift a minimum of fifteen (15) pounds;

+ Ability to exert maximum muscle force to lift, push, pull or carry;

+ Ability to use abdominal and lower back muscles over time without fatigue;

+ Ability to stand and/or sit for extended periods;

+ Ability to bend, stoop, stretch, twist, sit, and reach;

+ Fine motor skills;

+ Good visual and auditory acuity.

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

Let us tell you more about our benefits:

Whether you're single, married, have children, are in a domestic partnership or anything in between, we have you covered. Employees at KQED enjoy a family-friendly workplace offering paid time off, paid holidays, paid parental leave, family medical leave benefits, comprehensive health/vision/dental and commuter benefits as well as a 403(b) plan. KQED encourages diversity, openness and offers training to support personal and professional development. In addition, we are proud to offer Employee Resource Groups, wellness programs as well as free KQED membership.

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San Francisco, CA
94103 USA



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