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IT Infrastructure Manager

KP Recruiting Group
Milwaukee, WI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

KP Recruiting Group is a consulting firm that provides leadership and exceptional talent to some of the world’s leading companies. Headquartered in the Midwest, KP Recruiting Group has successfully completed countless engagements in the United States, Europe and Latin America. We represent clients in all industries and all sizes. Our mission is to provide exceptional client and candidate experiences in order to get the best possible results. On behalf of our client, we are excited to present the following confidential role. We look forward to hearing from you and discussing the opportunity!


The Role:

The IT Infrastructure Manager will plan, organize, and manage people, processes and technology to ensure the stable operation of one or more IT infrastructure service functions.  This role is a globally focused role and needs to work with the IT Director and the other joint venture IT Operations management team members to deliver IT Infrastructure services. Duties include operating, maintaining, supporting, measuring and optimizing key functional areas of the IT Infrastructure.  Particular areas of focus are targeted at Network Services, Operations Services and Platform services. This role will also be responsible for the coordination and scheduling of activities needed to resolve hardware and software problems in a timely and accurate fashion.




·         Oversee IT Infrastructure service operation functions including scheduling and change management processes to achieve performance criteria as specified in service level targets

·         Assist in the development, prioritization, management and execution of goals & objectives for the IT Infrastructure service team.  Goals and objectives are to be implemented in alignment with global IT goals and objectives

·         Vendor Management

·         Manages the Operations and Implementation of the companys data communications network

·         Work with other IT Infrastructure teams to ensure effective delivery of technologies that meet business needs and ensure these solutions are supportable

·         Maintain an effective system of communication with peer IT Operations service teams across the global operating environment

·         Highly technical and very involved in the day-to-day infrastructure operations

·         Assist in the development & use of metrics needed to drive the service function.  Compare these results to established objectives, and take steps to ensure that we maintain and optimize the service function

·         Assist in the establishment & maintenance of policies and standard operations procedures for infrastructure to leverage efficiencies and best practices across all service areas of the organization

·         Plans, designs, installs, and troubleshoots LAN/WAN infrastructure including Internet connectivity, firewalls, and network monitoring systems.

·         Manage budgets, allocate resources, and determine the schedule of delivery for service related technology enhancements & maintenance

·         Manage all work pertaining to IT infrastructure service aspects of mergers, joint ventures, acquisition of businesses, or sales of major assets

·         Determine project schedules, effectively manage the allocation of resources to achieve project schedules, determine project deliverables and coordinate technology implementation needed for project releases

  • Ensure regulatory compliance is maintained.  This is to include SOX monitoring and reporting requirements
  • Follow company policy with regard to internal controls as well as comply with policies to ensure that the employee and the company act legally and with the highest standards of confidentiality, ethics, and integrity




·         Strong knowledge of IT infrastructure including, but not limited to servers, networks, storage, monitoring systems and telecom systems

·         Strong working knowledge of Cisco, LAN/WAN configuration, troubleshooting network problems

·         Working understanding of popular network communications protocols such as SNMP, DNS, RPC, HTTP etc

·         Provides 2nd and 3rd level end user technical support for all network functionality

·         Excellent communication and prioritization skills

·         Must be self-directed, have excellent initiative and organizational skills

·         Exhibits a strong ability to handle multiple demands with a sense of urgency, drive, and energy

·         Works well in a fast growing environment with the ability to deliver on time

·         Proven track record of meeting commitments with the highest standards of ethics and integrity

·         Flexibility and adaptability to changing requirements dictated by business and IT requirements


·         6+ years of experience in a related position in a corporate IT environment

·         Bachelor’s Degree in Computer Science or related technology field or the recognized equivalent in work experience or self-study

Preferred Education / Experience

·         PMO experience

·         At least one relevant professional level certification such as the CCNP, CCIP, JNCIP, etc


401k Matching

Family and Individual Insurance Packages (Health, Life, Dental, and Vision)

Paid Time Off & Paid Holidays

Long & Short-Term Disability

Identity Theft Plans

Retirement & Pension Plans

Employee Assistance Program

Employee Referral Program

Tuition Reimbursement Programs

Advancement & Professional Growth opportunities 

Parental Leave

& More

KP Recruiting Group


Milwaukee, WI



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