The Business Development Representative answers incoming telephone calls in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming inquiries, service appointments, and general questions. In addition, he or she performs clerical and administrative duties for the Sales and Service departments.
The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.