As a Car Prep Agent you will provide world class service to customers at our location.
Supporting achievement of location sales and margin goals by working closely with staff and Location Manager on assigned tasks and duties or projects.
Ensuring a positive customer experience by cleaning and servicing rental cars for customers of Avis-Budget Group.
Supporting and servicing accounts (body shops, car dealerships, etc.) by picking up and delivering cars and representing Avis-Budget Group to customers of the accounts.
Maximizing margins by assisting with rental car upgrade presentations and car cleaning/servicing in the most expedient manner.
Protecting company assets through adherence to company policies and procedures.
Providing support for the branch's overall sales focus and processes.
Cleaning and servicing vehicles to current audit/quality standards to ensure high levels of customer satisfaction. This includes: no visible external dirt, inside is vacuumed and no trash from previous occupants, seats are clean of debris and stains, and fuel tank is full.
Cleaning and servicing site facilities to ensure professional appearance and positive customer service. INCLUDING COUNTER AREA, WAITING ROOM, GARAGE, EXTERIOR, AND/OR RESTROOMS.
Contributing to Avis-Budget Group's improvement process to discover new and more efficient ways to run our business and deliver the right products and services to our customers, along with more efficiencies and lower cost. Moving to change from within to improve customer satisfaction and using teamwork to tackle problems.
To be successful in this role, our ideal employees typically have:
Previous sales and/or retail customer service experience
Strong communication and multitasking skills
Ability to drive multiple types of vehicles
Ability to read and understand driving directions and maps
Proficiency in English
Valid driver's license and clean driving record
Will to succeed and work as many hours necessary
Availability to work any day of the week, weekends are required
We are open Monday thru Friday from 7am to 6pm and Saturday and Sunday from 8am to 4pm.
MUST BE RELIABLE AND FLEXIBLE
PLEASE INCLUDE YOUR RESUME WHEN RESPONDING TO THIS
YOU CAN ALSO EMAIL YOUR RESUME TO ORTEGALLC at livedotcom
Why Work Here?Please include phone number on your resume so we can contact you.
Lots of Room for Growth