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Sales Support Specialist - Customer Service Representative

KC Staffing Solution Atlanta, GA
  • Expired: over a month ago. Applications are no longer accepted.

Immediate Hire! Great Company!!

Global leader in water control systems, with U.S. Headquarters in Atlanta, GA (Atlantic Station area) is seeking a SALES SUPPORT / CUSTOMER SERVICE REPRESENTATIVE to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.


PRINCIPAL RESPONSIBILITIES:

· Serves as a direct contact for a given territory, channel or region but may also take on tasks outside of assigned area

· Respond promptly to customer inquiries

· Handle and resolve customer complaints

· Obtain and evaluate all relevant information to handle inquiries regarding pricing, product availability and complaints

· Process orders of all types

· Process Warranty and Courtesy Replacement orders

· Record customer calls and emails into our Customer Relationship Management (CRM) system pertaining to inquiries, comments and complaints

· Record details of actions taken

· Communicate and coordinate with our Internal Sales Representatives (ISR)

· Communicate directly with our Manufactures Rep Agencies

Qualifications:

  • Degree in Business / Marketing preferred New Graduates Welcome!!
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Great opportunity for career growth!

KC Staffing Solution

Why Work Here?

Beautiful office! Great Career Opportunity! Immediate Hire!! Full benefits package INCLUDING 401K!

In addition to our years of experience and expertise in partnering qualified candidates with exceptional companies, both clients and candidates value our commitment to their satisfaction. We believe there is more to matching the right person with the right job, and our attention to both our clients and candidates needs and requirements makes the entire recruitment process as straightforward and effortless as it should be. Our history of success in providing experienced professionals for companies in a variety of industries is considerable, and we are confident in our ability to not just meet, but exceed your expectations. At KC Staffing Solutions we are truly Matching Talent with Opportunity!

Address

Atlanta, GA
USA

Website