Immediate Hire! Great Company!!
Global leader in water control systems, with U.S. Headquarters in Atlanta, GA (Atlantic Station area) is seeking a SALES SUPPORT / CUSTOMER SERVICE REPRESENTATIVE to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
· Serves as a direct contact for a given territory, channel or region but may also take on tasks outside of assigned area
· Respond promptly to customer inquiries
· Handle and resolve customer complaints
· Obtain and evaluate all relevant information to handle inquiries regarding pricing, product availability and complaints
· Process orders of all types
· Process Warranty and Courtesy Replacement orders
· Record customer calls and emails into our Customer Relationship Management (CRM) system pertaining to inquiries, comments and complaints
· Record details of actions taken
· Communicate and coordinate with our Internal Sales Representatives (ISR)
· Communicate directly with our Manufactures Rep Agencies
- Degree in Business / Marketing preferred New Graduates Welcome!!
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Great opportunity for career growth!