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Retail Customer Service Representative

KAT Texas South Houston, TX
  • Expired: over a month ago. Applications are no longer accepted.

Retail Customer Service Representative

KAT Texas Inc is currently seeking a Retail Customer Service Representative in the Houston area. The Retail Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres and uphold a can-do attitude at all times.

Retail Customer Service Representative Responsibilities:

  • Provide excellent customer service to all clients/customers and maintain adequate appointment times

  • Report any new customer acquisitions or account changes to the Director of Operations

  • Resolve customer support related issues and provide customers with proper solutions to their concerns

  • Respond to customer questions

  • Drive sales by helping customers choose products

Job Requirements

  • At least 1+ year experience in a retail, or other customer service environment

  • Strong communication skills

  • Customer service requires great interpersonal skills, and commitment to quality customer care

  • Ability to juggle multiple tasks simultaneously

Experience in the following is preferred: entry level, customer service, customer support, customer success, client relations associate, client relationship management, help desk, customer care, customer retention, customer service, retention specialist, customer service, escalations customer service, advertising, communications, sales, internship, training, teaching, coaching, team captain, team lead, leadership, public speaking, events, promotions, event marketing, PR, public relations, media management, marketing communications, field sales, direct marketing, canvassing, fundraising, student caller, call center management, customer service, CSR, human resources, recruiting, recruitment, sales recruiter, event planning, trade shows, brand marketing, brand management, cold calling, hospitality, restaurant, retail, cashier, inside sales, outside sales, B2B, business to business, face to face, fitness, personal trainer, training, coaching, sports, athletics, college sports, boy scouts, girl scouts, fraternity, sorority, bartender, waiter, waitress, retail sales, host, hostess, busser, barback, vendor relationships, communication skills, public speaking, debate, teamwork, team building, sports marketing, sports management, journalism, theater, legal, government, nonprofit, charity, grassroots, campaign development, campaign management, marketing campaign, direct sales

KAT Texas

Why Work Here?

Amazing company culture, great compensation, career driven!

We were founded in response to a demand from large companies for a more effective, personal and results-driven approach to acquiring new customers. We specialize in direct marketing and customer acquisitions for the most respected companies in the cable and telecommunications industries. We offer our clients 100% return on their marketing dollar - a statement few other marketing companies can make. By focusing our efforts on a face to face, relationship-based marketing approach, we are able to bring our clients life-long customers with increased name-brand recognition and high levels of customer loyalty. We started with eight people and one client and have since opened many locations nationwide working with additional clients. Our goal is to open 4 new offices this year. We pride ourselves on our team based environment and the fact that everyone is promoted from within. Our company philosophy, "work hard, play hard"​ is demonstrated through our commitment to develop and challenge our teams to hit their personal and professional goals


South Houston, TX