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Health Coach/Front Office Assistant

JumpstartMD Santa Cruz, CA
  • Posted: over a month ago
  • Part-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Interested Applicants, please apply at:

Position: Health Coach/Office Assistant
Reports to: Clinician Manager
Location: Santa Cruz, CA
Classification: Regular, Part-Time, Non-Exempt
Schedule: Wednesday - Friday, 6:50am - 1:30pm

Position Summary
The Health Coach/Office Assistant is a jack-of-all-trades professional responsible for providing weight loss/management and bio-identical hormone replacement therapy services through 1:1 patient consultations and coaching. In addition, this individual will handle all front desk receptionist duties, including answering high-volume calls, scheduling appointments, and collecting payments. The ideal candidate will have experience in customer service, administration, health and wellness and/or nutrition. This role may serve as a wonderful opportunity for an entry-level professional looking to dive into the health and nutrition industry.

Primary Duties and Responsibilities

  • Assist in daily clinic operations
  • Handle high-volume calls and patient engagements.
  • Serve as member host. Greet and welcome members.
  • Conduct 1:1 member consultations ranging from in-depth initial consultations to weekly 15-minute check-ups.
  • Assist in medical procedures for weight loss and bio-identical hormone replacement therapy patients, tasks including EKG's, blood pressure check, and vitamin injections.
  • Provide extraordinary customer service and build relationships that promote long-term member success.
  • Conduct in-body composition analysis.
  • Develop and maintain a strong knowledge base of weight loss principles and effective use of 15 Healthy Habits resources.
  • Process orders, collect payments, and manage office inventory.
  • Maintain tidy clinic environment, ensuring supplies are stocked and available.
  • Schedule member appointments.
  • Assist in opening and closing procedures.
  • Maintain a strong knowledge base and application of JSMD policies and procedures

Qualifications and Requirements

  • High school diploma required. College degree in relevant field preferred.
  • Certified Health and Wellness coach preferred.
  • Reliable means of personal transportation.
  • Able to travel locally across a group of regional clinics.
  • Medical Assistant certification a plus, not but required
  • Phlebotomy certification a plus, but not required

Knowledge Skills and Abilities

  • Prior experience in health and wellness, with interest in healthcare and nutrition.
  • Basic motivational interviewing skill-sets
  • Flexibility to report to work in multiple clinic locations with varying hours of operation.
  • Excellent computer skills in a Microsoft Office platform. Experience with electronic health records, billing and appointment systems.
  • Belief in the value of our service; mission minded.
  • Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious, and tactful.
  • Builds relationships with members of varying backgrounds.
  • Thrives in a fast-paced and team-based work environment and operates in a highly productive and efficient manner.
  • Open minded to continual process change and improvement.

Interested Applicants, please apply at:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Why Work Here?

We start with Heart, We stand for Health!

JumpstartMD is a medical practice dedicated to pre-emptive, preventive medicine through lifestyle change and sustainable weight loss. Our program is personalized based on proven nutritional science, one-on-one lifestyle counseling and real, fresh food. JumpstartMD was founded by Stanford trained physicians and board certified Diplomates of the American Board of Obesity Medicine, and has helped more than 70,000 patients since 2007. Our professional staff includes experts in medicine, nutrition, psychology and physical fitness who meet individually with patients each week. Many have struggled with weight themselves and all are passionate about empowering our patients with knowledge and personal support to achieve optimized health.


Santa Cruz, CA

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