Skip to Main Content
← Back to Jobs

VP of Facilities

Jones Street Residential Boston, MA
  • Expired: November 14, 2020. Applications are no longer accepted.

Company Profile

Jones Street Investment Partners, LLC (JSIP) is a real estate investment sponsor focused on multifamily assets in the Northeast and Mid-Atlantic. Since its founding in October 2014, JSIP has acquired properties in six states, totaling over 3,700 units and $700M in asset value. Jones Street Residential, Inc. (JSR) is an affiliate of JSIP and was formed in 2017 to provide efficient and integrated property management for the JSIP portfolio.

Job Description

The VP of Facilities is responsible for managing the service operations of the entire JSR portfolio and creating and implementing policies and procedures for all facilities engineers and maintenance technicians. The VP of Facilities will report directly to the Director of Facilities and Project Management and will directly supervise a team of Regional Maintenance Managers. The candidates responsibilities include meeting with and presenting various recommendations to owners and senior leadership, developing scopes of work and issuing requests for proposal (RFP) for all vendor contracts and recurring services that fall under the purview of facilities management or the physical plant of JSRs managed properties, managing capital projects of all types in conjunction with the Project Managers, managing vendor relations, and analyzing properties with respect to capital needs, budgeting, and maintenance. This position is also responsible for overseeing the recruitment, training and onboarding, and management direction of all onsite maintenance staff.


* Develop and implement O&M program and training for all communities
* Develop and implement Make Ready procedure and coordinate training and rollout to all community maintenance staff
* Develop community appliance and equipment database and replacement protocol
* Develop comprehensive purchasing program for community maintenance, operations and COVID PPE supplies
* Assist in development of Unit Renovation standards and specifications to create consistency and efficiency throughout portfolio
* Energy & Utility procurement
* Coordinate and manage small to mid-sized Capex project throughout portfolio
* Assist in creation of 5yr Capital Plan for entire portfolio
* Lead by example and be a role model for the standards and behaviors consistent with the core values and culture of Jones Street Residential
* Support the portfolio in daily operational matters to ensure that the properties needs are met and that the JSRs standards are upheld
* Identify and implement facility management value-add opportunities and strategy throughout JSRs portfolio
* Identify areas for improvement and communicate suggestions to improve efficiency, expense savings, productivity, and revenue generating ideas
* Oversee the maintenance work order system to ensure work is completed correctly and timely
* Utilize feedback to improve standard operating procedures and customer service
* Periodically inspect work performed by other maintenance team members, contractors, vendors, and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required
* Establish and evaluate key performance indicators (KPI) for all engineering and maintenance staff across portfolio
* Complete periodic inspections of JSRs managed properties, including routine property inspections of buildings, property and mechanical systems, and act to quickly address risks and resident satisfaction
* Conduct regularly scheduled team safety meetings, keep up to date on all OSHA and other safety related laws and requirements to ensure compliance
* Demonstrate excellent customer service and interpersonal communication skills, effectively interact with residents, clients, team members, and other business contacts
* Leads, develops, and train staff to meet established goals
* Assist with staff development, including interviews, coaching, employee onboarding programs and implementation, counseling and teaching to ensure that proper procedures are followed



* Five to seven years of experience in a supervisory capacity in property engineering or maintenance management, or related trade is required
* Employment history that demonstrates the application and usage of mechanical, electrical, plumbing, and/or HVAC maintenance and repair techniques
* Demonstrated management and supervisory skills necessary to lead, direct, evaluate, and mentor subordinate and peer employee staff
* Experience creating and managing a budget and/or P&L
* Proficiency with industry software, apps and computer programs, Yardi experience highly preferred
* Outstanding communication skills, both written and verbal
* Must have valid drivers license and reliable form of transportation

Jones Street Residential


Boston, MA