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Customer Service Agent (Part-time)

Jones Lang Lasalle New York, NY
  • Posted: 16 days ago
  • Other
Key Responsibilities

+ Greet / host / provide support for guests, visitors and associates.

+ Issue temporary badges

+ Provide building and local area information.

+ Respond and follow through to requests for information and communicate with all levels of management with minimal supervision

+ Organize and maintain lobby appearance.

+ Resolve problems associated with all building services including: janitorial, mailroom, copier services, badging, and conference rooms. Submit work orders through appropriate channels.

+ Assists with the coordination and scheduling of office/building maintenance activities including: luggage storage, lost & found and meeting rooms.

+ Works collaboratively within the facility management and security teams.

+ Anticipate client's needs and concerns with a sense of urgency

+ Identify potential risks and escalate, to ensure no incident or disruption to the Client's operations

+ Additional job duties, as requested

+ Be flexible and other offices within the city.











Qualifications

+ High school diploma or general education degree (GED)

+ Excellent problem solving skills.

+ 2 years' experience in Hospitality, Soft Services or Operations and/or knowledge of commercial real estate industry, preferred.

+ Proven skills with the ability to manage multiple priorities and deliver results in a fast-paced environment.

+ Track record of initiative, integrity and good judgement.

+ Highly collaborative with strong interpersonal skills.

+ Excellent verbal and written communication skills with the ability to communicate professionally.

+ Strong Customer Service skills.

+ Proficient skills in Google suite, zoom and other office related programs.































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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at Accommodation.Reques@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.











JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of over 90,000 as of December 31, 2018. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com

Jones Lang Lasalle

Address

New York, NY
USA

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