Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you!
At The Joint Chiropractic, we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
As a Wellness Coordinator at The Joint Chiropractic, you will be the first point of contact for patients. You’ll play a key role in making each of them feel at home and welcome. From a patient's first visit, our Wellness Coordinators are trusted to offer guidance and customer service as they work with our Doctors of Chiropractic to reach their fullest health potential. You will also be responsible for presenting our pricing options to new patients so they can continue their chiropractic care with us at the most affordable rates, anywhere. In addition, keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized work place will be important for your success.
Summary of Essential Job Functions
•Determination to provide the highest levels of customer service at all times
•Enthusiastic about helping others and participating in a team environment
•Strong organizational skills coupled with the ability to prioritize and multi-task
•Greet and assist guests and members with the completion of required paperwork
•Educate guests and members on wellness offerings and services
•Sell the Wellness Plan or Visit Package that is best suited to the guests and members treatment plan according to the doctor's recommendation
•Complete transactions using point of sale software and ensure all guests and members accounts are current and accurate
•Manage clinic phone calls (we do not take appointments)
•Participate in marketing opportunities to help the clinic build new guests and members counts
•Manage daily clinic operations including ensuring it's clean and that inventory is stocked
•Manage the flow of guests and members through the clinic in an organized manner
Qualifications - Minimum Requirements
•High school diploma or equivalent (associates degree or higher preferred)
•1 year retail/sales experience preferred
•Cheerful and positive attitude seeking to fulfill a noble purpose
•Able to work weekends/evenings (as required)
•Able to use office equipment; computer, scanner and phone system
•Proficient with Microsoft Office
•Maintain the cleanliness of the clinic and organization of workspace
•Maintain a professional appearance and wear Company approved attire
•Confident in presenting and selling memberships and visit packages
•Willingness to learn and grow
•Office management or marketing experience is a plus!
•Able to stand and/or sit for long periods of time
•Able to lift up to 50 pounds