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Customer Support Representative - Manufacturing Industry

Johnson Service Group
Santa Clarita, CA
  • Expired: 7 days ago. Applications are no longer accepted.
Job Description

Johnson Service Group (JSG) is teamed with a global leader in the aerospace and defense markets.  Our client is seeking an outstanding Customer Support Representative with strong related skills and experience.

Required Skills and Expertise:

  • 3+ years of related work experience in supporting customer support in a fast-paced, heavy work load environment, for MRO and after-market repairs, within the aerospace and defense and/or similar industry. 
  • Able to perform contract reviews
  • SAP or similar ERP system experience is preferred.
  • Manage and process purchase orders and submitting quotes to customers.
  • Support products and services to make certain that product quality standards and customer expectations are met. 
  • Review customer contract and responsible for account administration, including customer contacts. 
  • Will provide clients with pricing and quotation responses.
  • Manage and generate client sales reports.
  • Plan, schedule and manage customers and related communications.
  • Investigate service issues and provide resolution.
  • Assist in managing customer relationship levels, including project status reports, supplier deviation reports (SDR), and milestone charts.
  • Participate in providing forecast information, and may participate in planning meetings with the sales team.
  • May interface with Accounts Receivable management, including collections, and processing of PO's for payment. 
  • Must have excellent written and verbal communication skills.
  • Solid understanding of the overall sales cycle/process.
  • Ability to negotiate agreement and strong project management skills.

Education:

  • High School diploma or GED equivalent.
  • Associates or Bachelor's Degree is a plus, but not required.
Company Description
Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

But don’t just trust us – let our accolades tell the story. For the past six years, JSG has been named to a variety of prominent Staffing Industry Analyst (SIA) award lists including: Largest U.S. Staffing Firms, Largest Canadian Staffing Firms, Fastest Growing U.S. Staffing Firms, and Largest U.S. Engineering Staffing Firms.

People and culture make JSG a great place to work. We’re always looking for passionate and talented business development and recruiting professionals who want to build a future with one of our nationwide teams. We offer medical, dental, and life insurance options, sick time, 401(k) and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Johnson Service Group

Why Work Here?
Do not miss the opportunity to work for one of the most established and fastest growing companies in the US.

Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services. But don’t just trust us – let our accolades tell the story. For the past six years, JSG has been named to a variety of prominent Staffing Industry Analyst (SIA) award lists including: Largest U.S. Staffing Firms, Largest Canadian Staffing Firms, Fastest Growing U.S. Staffing Firms, and Largest U.S. Engineering Staffing Firms. People and culture make JSG a great place to work. We’re always looking for passionate and talented business development and recruiting professionals who want to build a future with one of our nationwide teams. We offer medical, dental, and life insurance options, sick time, 401(k) and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Address

Santa Clarita, CA
USA

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Business

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