Skip to Main Content

Customer Service Dispatcher

Johnson Service Group
El Paso, TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

JSG is interested in speaking with Customer Service Specialists with logistics experience. The role is Remote for now, but the client wants someone local to El Paso, TX. Fluent in English & Spanish REQUIRED!

This contract position has an opportunity for conversion based on work performance and company budget. Our client has a 60%+ conversion rate for this department in 2021.

The Customer Service Specialist's role is to ensure a top notch client experience through the on-time delivery of indirect material we procure for our clients. You will support a group of purchasing managers, client requestors and suppliers to gather and provide information regarding specific PO’s and products availability. This role as excellent with growth potential in an exciting and dynamic organization.

Please apply if you possess the below qualifications/experience;

  • 2+ Years Customer Service Experience
  • Fluent in English & Spanish REQUIRED!
  • Logistics/Procurement & PO experience strongly preferred
  • Strong interpersonal and communication skills, and multi-tasking ability.
  • Proficient with MS Excel & ERP systems (SAP or Peoplesoft)

Job Responsibilities:

  • Confirming dispatched purchase orders with the suppliers
  • Proactively communicating any PO date or status changes with the client requestor
  • Tracking and tracing of PO’s from the initial confirmation to delivery.
  • Frequent contact with the supplier over the phone, and / or via email
  • Respond to requests concerning shipments in a timely manner
  • Perform research on missed/ late PO’s deliveries to ensure remediation

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Company Description
Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

But don’t just trust us – let our accolades tell the story. For the past six years, JSG has been named to a variety of prominent Staffing Industry Analyst (SIA) award lists including: Largest U.S. Staffing Firms, Largest Canadian Staffing Firms, Fastest Growing U.S. Staffing Firms, and Largest U.S. Engineering Staffing Firms.

People and culture make JSG a great place to work. We’re always looking for passionate and talented business development and recruiting professionals who want to build a future with one of our nationwide teams. We offer medical, dental, and life insurance options, sick time, 401(k) and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Johnson Service Group

Why Work Here?
Do not miss the opportunity to work for one of the most established and fastest growing companies in the US.

Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services. But don’t just trust us – let our accolades tell the story. For the past six years, JSG has been named to a variety of prominent Staffing Industry Analyst (SIA) award lists including: Largest U.S. Staffing Firms, Largest Canadian Staffing Firms, Fastest Growing U.S. Staffing Firms, and Largest U.S. Engineering Staffing Firms. People and culture make JSG a great place to work. We’re always looking for passionate and talented business development and recruiting professionals who want to build a future with one of our nationwide teams. We offer medical, dental, and life insurance options, sick time, 401(k) and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Address

El Paso, TX
USA

Industry

Transportation and Storage

Website

View all jobs at Johnson Service Group