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Operations Manager Real Estate

John L. Scott Kent, WA
  • Expired: 15 days ago. Applications are no longer accepted.

Our mission is to create a first class buying and selling experience for all of our clients and we are seeking an Operations Manager who is passionate about helping us reach our objectives and supporting the team. 

The ideal candidate will have experience in administration/operations management in real estate, leasing, title or mortgage. The natural ability to stay organized and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and client service skills are a must. Marketing and social media experience is a plus!

We are seeking someone who adheres to the highest ethical standards, possesses impeccable attention to detail and exhibits an exceptional professional manner. If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, we look forward to hearing from you.

We are searching for a person who genuinely desires to help others, takes pride in their quality of work and also has the ability to multi-task and solve problems.

Compensation:

$15 - $20 per hour DOE

Responsibilities:


  • Handle all day to day tasks as required by Team Lead
  • High level of Customer Service and the client is always right mentality
  • Coordinate marketing events and client activities
  • Oversee all listing files and listing marketing (Brochures, flyers, online marketing, etc.)
  • Manage website, blog sites and social media
  • Participate in company-provided training sessions
  • Compile and distribute weekly/monthly reports to clients (buyers and sellers)
  • Manage contract to close process
  • Create maintain and utilize a complete lead follow-up system
  • Keep Agent informed about challenges and issues that need to be handled
  • Provide concierge level customer service to clients and customers
  • Work with all preferred vendors, including professional photographers, contractors, etc
  • Enter critical dates for property sales on shared Google Calendar
  • Shall send out weekly reminders of upcoming critical dates via email
  • Coordinate seller listing sign installation and removal at the appropriate times
  • Schedule photographers for all seller listings
  • Continue to take day to day office tasks away from Agent, organizing workflow and reducing inefficiencies
  • Track all referrals in Excel
  • Must possess excellent written and oral grammar and writing ability
Qualifications:
  • Preferably looking for someone with their Real Estate License
  • Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Outlook and Internet skills
  • Have excellent attention to detail and high-level accuracy with documents
  • Concerned with doing things the right way the first time
  • Flexible in daily routine; ability to prioritize and manage shifting responsibilities
  • Ability to assess, prioritize and act quickly
  • Learning based and solution oriented
  • Deadline driven and extremely organized
  • Open to new ideas and systems
  • Able to stay calm and patient when faced with emotional situations
  • Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
  • Continue to maintain the good will and reputation of the entire team
  • Able to make quick and effective decisions, solve problems, as well as maintain confidentiality
  • Excellent verbal and written communication skills
  • Proficient in time management
  • A true professional, who supports the entire team in achieving their goals
  • Great time management skills
  • Respond well to stress and keep calm in all situations
  • Ability to prioritize and manage shifting responsibilities
  • Extremely well organized and able to delegate tasks to others as well
About Company

John L. Scott is a locally owned company that has been in business for over 85 years. Our office has an unparalleled culture! We are about abundance and contribution and our atmosphere is very uplifting and encourages everyone to do their best. We also believe that giving back to new brokers, the community, the sick and those who need help are essential. We believe in personal and professional growth and development. Our mission is living life as a contribution!

John L. Scott

Address

Kent, WA
USA