Experienced Service Advisors Needed:
- Schedule appointments with customers.
- Meet and greet service customers.
- Work with customer and technician to identify required maintenance utilizing historical service data.
- Advise customers on necessary/suggested services.
- Compute cost of replacement parts and labor to restore vehicle to condition specified by customer.
- Estimate cost of mechanical, electric, or other repairs.
- Enter itemized estimate on service order and explain estimate to customer to gain their understanding of all services provided.
- Determine progress of repair/service orders and inform customer accordingly.
- Address customer’s questions/needs promptly and professionally.
- Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule.
- Review results of customer satisfaction surveys with service manager.
- Establish long-term positive relationships with customers.
- Meet the dealership’s standards for repair/order production.
WE ARE THE HIGHEST VOLUME CHRYSLER JEEP DODGE AND RAM DEALER IN ALL THE CAROLINA'S.
WE PROMOTE WITH IN OUR ORGANIZATION WITH FULL BENEFITS ABOVE AVERAGE PAY.