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Member Service Representative

Jobot Falls Church, VA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Member Service Rep

This Jobot Job is hosted by: Keith Fletcher
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

A bit about us:

We have provided Civilian Federal Employees and their loved ones with dependable life insurance since 1943. While times have changed, our mission to promote our members' health, welfare, and financial well-being has remained the same.

Why join us?

Health Insurance
Paid time off
Bonus structure

Job Details

Essential Responsibility:
  • Addresses and resolves member service inquiries via phone and email.
  • Educate Prospective Members on product and service offerings.
  • Handle Claims Calls.
  • Handle Address Changes.
  • Back-Up Transaction Processing.
  • Back-Up Beneficiary Change Processing.
  • Conference Attendee.
  • other responsibilities as assigned.

  • Proficient in Microsoft Office products.
  • Strong communication and interpersonal skills.
  • Self-motivated, ability to multi-task and detail-oriented.
  • College Degree from a four-year institution strongly preferred.
  • Experience working for a Life Insurance Company is a plus

Growth Requirements:
  • Obtain Life and Health Producer License within 6 months in the role.
  • Pass LOMA 280 exam within 1 year in the role.
  • Pass LOMA 290 exam within 2 years in the role.
  • LOMA ACS (Associate Customer Service) Designation within 3 years in the role.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.


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Falls Church, VA



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