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Customer Support Consultant

Jobot Austin, TX

  • Posted: over a month ago
  • Full-Time
Job Description
This Jobot Job is hosted by: Kelly Zupan
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

A bit about us:



Our mission fuels our passionate customer focus and a continuous drive for technological innovation. Reimagined from the inside out, our election technology promises to provide jurisdictions with a future-proof investment in secure, transparent voting.

Why join us?



Competitive compensation and great benefits!

Job Details



Ability to communicate effectively with customers and employees
Effective written and oral communication skills
Must be able to create, read and interpret XML, TXT/CSV and HTML files using common tools and have at least a rudimentary understanding of relational databases
Ability to “multi-task”, plan time effectively, problem solve, apply logic and reason to a situation
Must possess the ability to accurately assess a given situation and decide the logical course of action
Support certification and membership in professional support organizations are preferred
May need to do light lifting
The ability to sit at a workstation for extended periods is required
A minimum High School Diploma, plus 2-4 years direct customer support in a technical environment
College level education or advanced technical certifications encouraged
A working knowledge of computer and internet operations is required
Experience with relational database management system support, enterprise case management application(s), customer relationship management system(s) and county election management is preferred.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot

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Austin, TX
USA

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