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Customer Service Nutrition Consultant - Entry Level

Jobot Opelika, AL

  • Expired: 16 days ago. Applications are no longer accepted.
Job Description
This Jobot Job is hosted by: Forrest Mack
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $30,000 - $40,000 per year

A bit about us:



Our most successful Customer Service Nutrition Consultants are pet owners themselves who care deeply about what they feed their furry family members. They love talking to fellow humans owned by dogs and cats and easily bond with our customers.

Why join us?



We offer best in class benefits, health, dental, vision, 401k, Pet Insurance and Employee Discounts on our food and supplements.

Job Details



Qualifications

  • Passionate and motivated to make a difference in the health and lives of dogs and cats
  • Call center or customer service experience; pet nutrition experience a plus
  • Skilled at assessing needs, sharing features and benefits of products, overcoming objections and wrapping up productive consults
  • Polished written and verbal communication skills
  • Accomplished computer skills and ability to learn new systems with ease
  • Detail-oriented with strong organizational skills
  • Self-motivated and a creative problem solver
  • Open and flexible schedule
  • Patient, empathetic and motivated to help pets and their parents

Key Responsibilities

  • Actively engage with customers on the phone, email and chat to make personalized recommendations for meals, treats, supplements and other JFFD products
  • Learn and apply pet nutrition knowledge and JFFD product knowledge to influence pet parents to feed JFFD
  • Provide best-in-class Customer Service: timely and compassionate responses; knowledgeable product and nutrition advice; timely problem solving and fast and pet-friendly order processing
  • Collaborate with Customer Service team, Supply Chain, Warehouse & Shipping partners to ensure all customers receive their orders accurately and on time
  • Communicate insights/ideas to manager to ensure quality service and a productive team


Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot

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Address

Opelika, AL
USA

Industry

Business

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