Customer Advocate - Bilingual
Jobot Irvine, CA
- Posted: over a month ago
- $65,000 to $70,000 Yearly
This Jobot Job is hosted by: Heather Pak
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $65,000 - $70,000 per year
A bit about us:
We are a growing company that is looking to add to our Customer Happiness team. We don't want our customers to only find success or satisfaction, we want to go the extra mile to make sure they have that and more. We truly want our customers to be happy, regardless of if they are a customer yet or not. Regardless if they purchased a product ten years ago or yesterday, we want our customers to know that we care about them because we will show them we do.
Why join us?
If you're someone who truly cares for your customers and wants to represent a company/product that is innovating technology, this is the place for you.
We offer a competitive base salary with room for growth.
We have awesome medical, dental, vision, 401K and PTO.
As much as we care about our customers, we equally care about our employees. Starting from onboarding and training, you will be given the tools to succeed. We care about our culture and the environment we provide you with!
Some pillars for this role are:
- The ability to multitask and change gears quickly. You could go from being on a zoom meeting with a client, to putting together a quote and then answering critical emails and chats while also taking customer calls. This is a fast paced environment so it will require organization as well as adaptability,
- High energy and solution providing. As mentioned above, we care about the happiness of our customers, not just the success of our products in their environment. We need someone who has a natural ability to elevate people through empathetic and effective communication.
***Shifts will start at 5am or 1pm***
***Seeking German, French, Italian, and Spanish speakers/readers/writers for the 5am shift***
***Seeking Chinese, Mandarin, Japanese, Korean speakers/readers/writers for the 1pm shift***
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.