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EDI Customer Service Coordinator

JobGiraffe Downers Grove, IL
  • Expired: over a month ago. Applications are no longer accepted.

JG ID #19-1440 - Downers Grove, IL 60515 - Liza Farrell, Lead Recruiter

Customer Service
EDI Customer Service Coordinator
National Account Management
Up to $50,000 to start plus benefits

As an Electronic Data Interchange (EDI) Customer Service Coordinator, your job duties and responsibilities will include:

- Supporting National Accounts
- Coordinating all EDI order processing
- Serving as the primary point of contact for all internal and external customers requiring EDI transactions
- Assisting National Accounts with use of Customer Portals
- Managing orders from point of entry through inventory checks and confirmation of delivery requirements
- Overseeing all pricing, discounts and final invoicing
- Allocating products to National Accounts as required
- Providing periodic order status updates
- Resolving problems
- Issuing customer credits and providing return goods authorizations as appropriate
- Generating weekly and monthly sales and allocation reports in Excel
- Expanding your product knowledge by continuously learning about the firm's multiple product lines and specialty items
- Traveling to meet with National Accounts 1-2 times per year (travel paid at company expense)

An ideal candidate profile will include the following experience:

- Experience using an Electronic Data Interchange [EDI] system

- At least two years of Customer Service and/or Account Manager experience

- Experience handling orders from inception through delivery and invoicing

In addition to the following qualifications:

- Advanced proficiency with Microsoft Excel, including the ability to utilize Pivot Tables and Vlookups
- Proficiency with Microsoft Word and PowerPoint
- Advanced communication skills
- Relationship management skills
- Organizational skills
- Follow-up skills
- Attention-to-detail
- Problem solving skills
- Prioritization skills
- Teamwork skills
- The willingness and ability to travel as necessary (travel paid at company expense)

PLUSES... That may enable your resume to stand out:

+++ Any Associate's or Bachelor's Degree

+++ Experience with Customer Portals

+++ Supply chain and/or logistics experience

+++ Knowledge of Sequel:: SQL Time

Our client is a universally recognized leader in the collectibles marketplace.

All resumes submitted will be reviewed based on the candidate profile listed above.


Why Work Here?

JobGiraffe makes your job search easy... Reach Higher in your career with JobGiraffe!!

Each year JobGiraffe helps thousands of job seekers to find direct hire, temp-to-hire and contract positions throughout Chicago and the Suburbs. Whether our clients are hiring for a specific position or staffing an entire department, JobGiraffe connects the very best job seekers with the companies who need them. All fees and associated placement costs are paid for by the clients of JobGiraffe. There is never any cost or fee to our candidates and no contracts or obligations are required.


Downers Grove, IL