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Bilingual (English & Spanish) Customer Service / Call Center

JobGiraffe Lombard, IL
  • Expired: over a month ago. Applications are no longer accepted.

JG ID #19-1537 - Lombard, IL 60148 - Kris Piet, Lead Recruiter

Bilingual - English and Spanish
Customer Service / Call Center
$14.00 per hour to start with outstanding company-sponsored benefits after 90-days

As a Call Center Customer Service Representative, your job duties and responsibilities will include:

- Learning the processes and procedures of the Call Center
- Servicing specific towns and/or municipalities
- Answering incoming calls regarding traffic violations that were photographed at stoplights, intersections, school zones, etc.
- Reviewing the violations
- Providing proof of violation(s)
- Verifying ticket costs and other fines
- Generating regular reports for your municipal clients
- Troubleshooting and resolving any issues/problems
- Always providing friendly and attentive customer service to your clients

An ideal candidate profile will include the following experience:

- Fluency in English and Spanish [read, write, speak]

- At least one year of call center experience

In addition to the following qualifications:

- Above-average communication skills
- The desire to deliver outstanding customer service
- Problem solving skills
- Attention to detail
- Organizational skills
- Follow up skills
- Above-average overall computer proficiency
- Accurate data entry skills

JobGiraffe's client is a local provider of public safety services.

All resumes submitted will be reviewed based on the candidate profile listed above.


Why Work Here?

JobGiraffe makes your job search easy... Reach Higher in your career with JobGiraffe!!

Each year JobGiraffe helps thousands of job seekers to find direct hire, temp-to-hire and contract positions throughout Chicago and the Suburbs. Whether our clients are hiring for a specific position or staffing an entire department, JobGiraffe connects the very best job seekers with the companies who need them. All fees and associated placement costs are paid for by the clients of JobGiraffe. There is never any cost or fee to our candidates and no contracts or obligations are required.


Lombard, IL