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Entry Level Customer Service

Jay Marino Insurance Agency Inc Woodridge, IL
  • Expired: 7 days ago. Applications are no longer accepted.

Looking for a fast learner with an entrepreneurial mindset, willing to help others and go above and beyond. Customer service and team player attitude. Outgoing personality and comfortable making outbound phone calls.

Must have insurance license prior to start date.



Benefits

$12/hour + commission and bonuses

No Quotas

Paid Holidays

With a Flexible Schedule

Working with a Fortune 500 Company, with opportunity for advancement



Responsibilities

  • Meet new business production goals and objectives as established.
  • Solicits for new business via telephone, networking, and other lead sources.
  • Develop insurance quotes, makes sales presentations, and closes sales.
  • Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
  • Process customer policy change requests.
  • Handle all incoming claim calls from customers.
  • Develop new Financial Services opportunities.
  • Document each customer contact in eAgent.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Return all phone messages promptly.
  • Thoroughly understand and follow all underwriting, rating and compliance requirements.
  • Prospecting and generating new business through leads & referral sources.
  • Provide exceptional customer service.
  • Be outstanding at relationship building.
  • Maintain client relationships with follow up phone calls.


Requirements

  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Create relationships from a cold start.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Confident, self-starter who works well independently.
  • Excellent Spelling and Grammar skills.
  • Great Customer Service Skills.
  • Works well with other employees and is a team player with a positive attitude.
  • Be able to obtain or currently possess a Property & Casualty insurance license.