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Insurance Verification/Out of Pocket Specialist

Jax Spine and Pain Centers Jacksonville, FL
  • Expired: 5 days ago. Applications are no longer accepted.


Our Insurance Verification/Out of Pocket Specialist is responsible for the accurate and timely verification of the primary and secondary insurances. The candidate must be professional, motivated and highly detail oriented, able to multitask and work well independently and as a team member in a fast-paced environment.


Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Verifies primary and secondary insurance. Verification is performed through our billing software as well as insurance websites and or phoning insurance.
  • Contacts patients if additional insurance information is required and/or to relay out of pocket cost prior to appointments.
  • Updates each account, billing notes and/or alert notes to indicate that verification has been complete.
  • Maintains strictest confidentiality and adheres to all HIPAA guidelines and regulations


  • High school diploma or equivalent required.
  • Good customer service skills.
  • Strong oral and written communication skills.
  • Good interpersonal and organizational skills.
  • Highly detail oriented with a critical degree of accuracy regarding data entry.
  • Knowledge of medical terminology and insurance.
  • Ability to understand and follow directions.
  • Ability to deal with confidential data.
  • E-ClinicalWorks knowledge a plus.
  • Intermediate computer skills a must.
  • 1+ years of insurance verification experience.
  • Must be able to display positive attitudes and behaviors towards patients and all staff members

The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.