Skip to Main Content

Licensed Customer Service Representative

Janice Peterson - State Farm Agency
Omaha, NE
  • Posted: over a month ago
  • Contractor
Job Description

Janice Peterson - StateFarm Agency, located in Omaha, NE,is currently looking for a talented, caring, professional to join our team as aLicensed Insurance Customer Service Representative. This position is focused onCustomer Service for a well-established State Farm Agent.

If you have a talentfor customer care and understand the needs and motivations of people, we wantyou on our team! As our Customer Service Representative, you’ll work to inspirecustomer loyalty and significantly enhance the overall State Farm Insurancecustomer experience.

Responsibilities includebut not limited to:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Provide excellent customer service and focus on client retention.

You will receive:

  • Salary plus commission/bonus
  • Paid time off (vacation, personal/sick days, and major holidays)
  • Benefits available
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office


  • Motivated and quick to pick up/learn new computer systems
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Property & Casualty license required (or must be able to obtain prior to start date)
  • Life & Health license (must have or be able to obtain)

This position is with aState Farm independent contractor agent, not with State FarmInsurance Companies. Employees of State Farm agents must be able tosuccessfully complete any applicable licensing requirements and trainingprograms. State Farm agents are independent contractors who hire their ownemployees. State Farm agents’ employees are not employees of State Farm.

Janice Peterson - State Farm Agency


Omaha, NE
68127 USA



View all jobs at Janice Peterson - State Farm Agency

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.