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Infrastructure/Help Desk Admin Support Specialist

Jackson Staffing Group Philadelphia, PA
  • Expired: over a month ago. Applications are no longer accepted.

Apical Resource Group, a division of Jackson Staffing Group, has been retained to fill an awesome new immediate need for one of our absolute best clients. This client is on absolute fire and is growing and needs to add talent. Here is what we are looking for:

The Infrastructure/Desktop Support Specialist will be responsible for providing a high level of technical support and participation with local employees (60) and nationwide employees (140). The position provides exposure to a wide range of technologies and offers many challenging opportunities to help grow your career.

Job Responsibilities:

Install, configure and troubleshoot various desktop/server software applications and hardware solutions

Assist employees with a wide array of network and application issues

Provide both on‐site and remote support. Participate in regular on‐site assignments

Assist with network implementations and projects

Resolve ticket escalations

Build standard Windows desktop which includes, but not limited to Microsoft Office and Azure

Amadeus GDS support

Windows server administration and Active Directory configuration


Exceptional problem solving and technical troubleshooting skills

Experience with installing/supporting Windows Server 2003‐2012, Windows XP‐8 and MS Office 2003‐ 2013

Strong Network Administration and Active Directory skills

Exposure to various backup and antivirus solutions

Excellent verbal and written communication skills

A solid understanding of Azure

Knowledge of Amadeus GDS

MCSE or related technical certification is preferred

Minimum of 3 years related work experience

As an Infrastructure Desktop Support Specialist here:

You will be exposed to a variety of technologies and mentored by professionals in the field.

As they continue to grow, opportunities arise for advancement from within to develop skills.

They are conveniently located in downtown Philadelphia, near transit stations.

Full‐array of benefits: Medical, 401K, Employee Assistance Programs, Life, Disability, vision and dental available……travel perks as well.

Excitable office atmosphere with opportunities to work with great employees who have a passion for what they do and who thrive in a controlled chaos… environment !!!

Travel will be 10% to 15%....

Jackson Staffing Group

Why Work Here?

Great role...with a fast growing organization.

JSG is an established premier national search firm headquartered in Atlanta, Georgia, that offers retained search services and contract staff augmentation. We bring you over 50 years of combined recruiting experience. We use a trusted and proven recruiting delivery process that will help you with your strategic sourcing needs. We understand that the most effective way to ensure the success of your business is through the hiring and retaining of the best employees available. We only work with the best clients who value their employees and offer an excellent work environment. We perform proactive searches rather than reactive searches. We find that searching for the passive and active candidates gives us an edge over firms who react to your openings and who utilize web postings, advertisements and job board searches to help them succeed. Jackson Staffing Group has built a strong database of candidates through our relationships, networking and recruiting efforts over the years. Candidates are the backbone to our overall success with our clients. You will find that the strength of our industry and functional knowledge, coupled with our strong desire to provide top of the line customer service and personal attention to both our clients and candidates, is what separates us from any other search firm. We deliver a value proposition that gives you; quality service, effectiveness and a return on your investment which provides results. In doing this, we gain what is most important to us....your trust!


Philadelphia, PA