Apical Resource Group, a division of Jackson Staffing Group, has been retained to fill an awesome new immediate need for one of our absolute best clients. This client is on absolute fire and is growing and needs to add talent. Here is what we are looking for:
The Infrastructure/Desktop Support Specialist will be responsible for providing a high level of technical support and participation with local employees (60) and nationwide employees (140). The position provides exposure to a wide range of technologies and offers many challenging opportunities to help grow your career.
Install, configure and troubleshoot various desktop/server software applications and hardware solutions
Assist employees with a wide array of network and application issues
Provide both on‐site and remote support. Participate in regular on‐site assignments
Assist with network implementations and projects
Resolve ticket escalations
Build standard Windows desktop which includes, but not limited to Microsoft Office and Azure
Amadeus GDS support
Windows server administration and Active Directory configuration
Exceptional problem solving and technical troubleshooting skills
Experience with installing/supporting Windows Server 2003‐2012, Windows XP‐8 and MS Office 2003‐ 2013
Strong Network Administration and Active Directory skills
Exposure to various backup and antivirus solutions
Excellent verbal and written communication skills
A solid understanding of Azure
Knowledge of Amadeus GDS
MCSE or related technical certification is preferred
Minimum of 3 years related work experience
As an Infrastructure Desktop Support Specialist here:
You will be exposed to a variety of technologies and mentored by professionals in the field.
As they continue to grow, opportunities arise for advancement from within to develop skills.
They are conveniently located in downtown Philadelphia, near transit stations.
Full‐array of benefits: Medical, 401K, Employee Assistance Programs, Life, Disability, vision and dental available……travel perks as well.
Excitable office atmosphere with opportunities to work with great employees who have a passion for what they do and who thrive in a controlled chaos…..fun environment !!!
Travel will be 10% to 15%....