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Senior IT Specialist

JW Affinity IT Marietta, GA
  • Expired: 5 days ago. Applications are no longer accepted.

We are seeking an IT professional to join our team.

We are seeking someone experienced with field support at various levels: Level 2 remote trouble shooting, software installation, etc. Level 3 advanced technical skills. Duties for this role will include, but are not limited to; creating standard configuration, periodic testing of configuration changes, diagnostics as needed and software updates and upgrades. Create end-user documentation as needed.

This position may include some light travel, local and domestic.

Responsibilities:

· Troubleshoot network & system issues

· Monitor active network and server infrastructure

· Perform routine preventative maintenance on equipment

· Administer network security measures to prevent system interruptions or breaches

· Execute sensitive data backup and restoration procedures

· Document all technical procedures and user guides

· Hardware and software support for endpoint devices, including laptops, desktops, and Apple devices.

· Mobile device management

· Coordinate with clients and vendors

Required Skills:

· Well-rounded knowledge of technology platforms including, but not limited to: Network, Desktop, AV, VTC, Telecom

· Excellent research skills

· Ability to effectively troubleshoot in all environments

· Self-motivated

· Excellent written and verbal communication skills

· Customer focused care

· Experience supporting high level executives in a fast-paced environment.

· Competent skill set with Mac/Apple hardware and software

· Ability to prioritize and multitask

· Deadline and detail-oriented

· Strong critical thinking skills

· Positive and professional demeanor

· Must be able to pass a comprehensive background check, up to DOD security clearance

JW Affinity IT

Address

Marietta, GA
USA

Website