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Help Desk Technician / On-Site Technician

JUERN TECHNOLOGY LLC San Antonio ,TX
  • Posted: over a month ago
  • $35,000 to $42,000 Yearly
  • Full-Time
  • Benefits: medical, 401k
Job Description

We need a full-time Help Desk Technician / On-Site Technician in the IT industry. We are an IT company and work with many clients.

This great position is in a dynamic IT role, cooperating with other IT professionals to assist end users and performing advanced maneuvers in projects to resolve immediate and future needs. You will have plenty of opportunity to bring helpful new ideas and inspiration to this collaborative team-based environment.

To apply, please take this online test:  https://www.ondemandassessment.com/link/index/JB-QJZKNTULP?u=189321
Please note: we will not review any resume that is not accompanied by valid test results.

Must have 3-5 years of experience being employed in an IT position with experience with Windows Desktops and Windows Servers. If you have experience with Labtech, Connectwise Automate, ConnectWise Manage or Datto, please indicate that in your response (those candidates will be favored).

Responsibilities:
•    Work on IT Support requests at our Help Desk and onsite at customer locations
•    Complete help requests/tickets (ConnectWise Manage)
•    Ensure workstation/server compliance with our monitoring and security stack
•    Manage end-user security access (AD, VPN, Citrix, etc.)
•    Perform server/workstation maintenance (can be after-hours) 

Qualifications:
•    Previous experience of at least three to five years in an IT Support role
•    Knowledge of AD, MS Server 2012 R2/Server 2016/Server 2019
•    Strong organizational skills
•    Professional attire and demeanor
•    Excellent written and verbal communication skills
•    Must take extreme ownership of your job

Benefits are offered for employees, including Healthcare and 401K based on length of employment. Please apply if you want a stable position with a great team to grow and develop in the IT industry. We are only interested in motivated candidates who want a career and to be part of one of the fastest growing IT teams in Texas.  If you don't fit that description, this opportunity is not for you.

Thank you!

Company Description
We are a growing company that is making waves in the IT industry and looking for candidates who want to grow and help us become the absolute best in San Antonio. If that describes you, let's talk.

JUERN TECHNOLOGY LLC

Why Work Here?

Growing company, fun team, includes employee benefits.

We are a growing company that is making waves in the IT industry and looking for candidates who want to grow and help us become the absolute best in San Antonio. If that describes you, let's talk.

Address

2546 MacArthur View San Antonio
San Antonio, TX
USA

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