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190090495 Communications Associate, Market Leadership Team Commercial Bank

JP Morgan Chase Washington, DC
  • Posted: September 24, 2019
  • Full-Time
Communications Associate, Market Leadership Team Commercial Bank
Req #: 190090495
Location: Washington, DC, US
Job Category: Marketing/Communications
Potential Referral Amount: US Dollar (USD)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

The Market Leadership Team (MLT) program is an important institution that brings together senior leaders from all lines of business to deliver the firm locally as one cohesive and united team to enrich the communities where we live and work.  There are 51 MLTs across the US that represent more than 100 distinct markets.  The goal of the program is to grow our business, our talent and our community presence through cross line of business collaboration.

We're looking for a passionate marketing and communications associate to provide strategic support for the MLT. We're seeking a creative, knowledgeable and agile person to manage marketing and communications for our MLT program. This marcomms expert will plan and execute a holistic strategy, supporting marketing, communications, employee engagement, media relations, events and social media. This role requires a self-starter who can plan and execute projects strategically, efficiently and innovatively. Being an excellent storyteller, writer and creative thinker with a can-do attitude are also necessary attributes for this role.

The successful candidate will possess strong attention to detail, high energy and the ability to thrive in a fast-paced, deadline-driven organization.  This individual will need to work well in a team environment, be able to represent the firm with professional courtesy and acumen, and deliver flawlessly.  This role requires confidentiality, initiative, sound decision-making and the ability to escalate issues. 

Roles and Responsibilities:
  • Develop and execute multichannel marketing and communications strategy for the MLT program
  • Identify key MLT milestones and stories to generate excitement and awareness around important initiatives and drive engagement (internally and externally)
  • Oversee newsletters and intranet sites to keep employees informed and engaged
  • Write, edit and maintain quality control of various content
  • Develop and execute multimedia tactics to share stories (e.g., text articles, infographics, videos, podcasts)
  • Align with and support Regional Public Relations team for internal and external activities
  • Align with and support Corporate Center Communications team for internal communications
  • Advise and work with MLTs to identify, draft and share local success and leadership stories
  • Partner with firmwide communicators to share news and initiatives with MLTs and lift-up local content to promote the MLT program across various firmwide communications channels

  • Deploy and manage cross-LOB LinkedIn training and tracking for MLTs

  • Manage Intranet publishing and update resources on the MLT Leader News & Resources intranet site

  • Use Adobe Analytics to monitor traffic on the MLT site and click-through rates on emails
  • Work closely with local MLT newsletter coordinators to identify and write stories that reinforce the role of the MLTs in their respective markets, in accordance with internal style guidelines

  • Create "fill in the blank" communications templates for common events and activities

  • Manage Targeted Email distribution lists and distribute approved content

  • Provide marketing and communications support for local MLT events and sponsorships

  • Work closely with firmwide events management and marketing teams to ensure local MLT events and sponsorships are in compliance with the firm's policies and procedures and following best practices

  • Review and approve promotional content to ensure compliance with firmwide branding

  • Bachelor's Degree required, plus three-five years of relevant experience

  • Strong project management and organizational skills with ability to organize, prioritize and coordinate multiple projects against tight deadlines

  • Strong writing skills and ability to communicate effectively with all levels of employees and senior management  

  • Ability to distill information into a concise, simple message to share through a variety of communication channels

  • Exceptional interpersonal skills. Must be able to work closely and communicate with executives

  • Enthusiastic, self-motivated, effective under pressure, and flexible

  • Ability to work in a fast-paced, collaborative environment with minimal supervision,

  • Demonstrated problem-solving skills.

  • Discrete and prudent with highly sensitive/confidential information.

  • Proficient in Microsoft (including Word, PowerPoint and Excel).

  • Proficiency/experience in Adobe Photoshop, Illustrator and HTML preferred.

  • Knowledge of the following sy

JP Morgan Chase


Washington, DC

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