Administrative Assistant / Leasing Clerk

Administrative Assistant / Leasing Clerk

Real Estate Property Management Company in Hackensack, NJ is offering a full-time entry level position with an opportunity for growth within the company.

Job Responsibilities:

Administrative Assistant / Leasing Clerk

• Track lease expirations, renewals and generate reports.
• Prepare lease renewals
• Track and ensure that all tenants have signed their lease renewals and follow up with tenant’s who have not provided a signature 
• Calculate and track rent increases
• Keep property managers informed on lease renewals that haven’t been signed
• Move in tenants and move out tenants in Rent Manager in a timely fashion
• Perform general clerical duties to include but not limited to, managing incoming & outgoing mail, scanning, copying, faxing, filing, and data entry.
• Greets visitors, answers office telephone system, responds to direct requests for information and forwards messages to appropriate staff.
• Works closely with the department heads and facilities on special projects and initiatives to support the property management team as assigned.
• Maintains property management files, reports, and related communications.
• Reviews delinquent account ledgers.
• Writes and prepares late letters and makes phone calls on delinquent tenant accounts.
• Listens to tenant needs, concerns and comments.
• Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed service requests on a weekly basis.
• Knowledge of Rent Manager software updating tenant’s history file
• Performs other duties as required and/or assigned.

Requirements

• At least 1 year experience in previous relevant customer service and handling tenant accounts
• Demonstrate strong oral and written communication skills
• Ability to keep accurate record
• Must be organized and task oriented, able to work in a fast-paced, team-oriented environment with multiple deadlines, and adapt readily to changing priorities.
• Excellent time management skills and the ability to prioritize work
• Ability to write effective communications to tenants
• Must demonstrate initiative and be able to work independently
• Proficiency with Microsoft Office is required
• Ability to learn property management administrative tasks
• Experience with Rent Manager or other property management software a plus
• Fluent in Spanish is a plus

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