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Customer Service Representative - Domestic Freight


  • Benefits Offered Vision, Medical, Dental
  • Employment Type Full-Time

Position Title: Customer Service Representative - Domestic Freight
Industry: Shipping / Logistics
Department: Domestic Freight
Reports To: Shipping Manager
Location: Sterling, VA
Status: Full Time

We are seeking a Customer Service Representative to join the Domestic Shipping Department of our Logistics Team. This is a great opportunity for experience and professional growth!

Customer Service Representative Position Summary:

  • Serve as the main point of contact for all customer inquiries

  • Receive and validate customer orders

  • Issue shipment handling instructions to Document Processing staff

  • Arrange for pick-up and transfer of cargo

  • Coordinate with all internal departments regarding customer requests

  • Assist with creating quotes for customers depending on freight and shipment preferences

  • Work with customers from initial point of contact through freight shipment and delivery

Customer Service Representative Qualifications Summary:

  • Minimum one year experience in the Logistics / Freight Forwarding industry

  • Experience with Domestic Trucking a plus

  • High school diploma required

  • College degree or coursework a plus

  • Proficient in MS Office Suite with an emphasis on Excel

  • Strong data entry skills

  • Excellent written and verbal communication skills

  • Strong client service and interpersonal skills

  • Ability to multitask and manage competing deadlines


Why Work Here?

Excellent opportunity with a great company!

Jones Networking staffing professionals are industry-leading recruiting experts aimed at helping talented candidates make the right career decisions. Our recruiters combine decades of knowledge with local industry connections to identify career opportunities that are right for you. Whether you are looking to supplement your income or take the next step in your career, Jones Networking would like to partner with you!
Posted: 15 days ago