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Bilingual Call Center Representative

JONES NETWORKING Durham, NC
  • Posted: 2 days ago
  • $30,000 to $35,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Bilingual Call Center Representative
Durham, North Carolina

Jones Networking is seeking a Bilingual Call Center Representative to join a prestigious Law Firm in Durham, NC. The Firm offers excellent benefits, PTO and has has a welcoming company culture. The ideal candidate will have experience answering telephones in a fast-paced environment and be willing to work a flexible schedule.

Responsibilities of the Bilingual Call Center Representative:
- Serve as the first point of contact and first impression for all calls.
- Ensure everyone who calls the office feels welcomed and important.
- Professionally communicate with clients and vendors.
- Utilize computer technology to handle high call volumes.
- Advise on company information.

Requirements of the Bilingual Call Center Representative:
- 2+ years of customer service, sales, or call center experience.
- Bilingual (English/Spanish) ability is required.
- Ability to build rapport with each caller.
- Strong computer/typing skills, data entry experience.
- Exceptional attention to detail.
- Great time management skills.
- Display integrity and professionalism.

Salary and Benefits of the Bilingual Call Center Representative:
- Competitive Salary
- Medical, Dental and Vision benefits packages.
- 401(k) Retirement Plan.
- 50,000 Life Insurance Policy.
- Short Term & Long Term Disability.
- Generous PTO.
- Work hours are Monday - Friday, 11:00 AM - 8:00 PM with some Saturdays, 10:00 AM - 6:00 PM.

JONES NETWORKING

Why Work Here?

Excellent opportunity with a great company!

Jones Networking staffing professionals are industry-leading recruiting experts aimed at helping talented candidates make the right career decisions. Our recruiters combine decades of knowledge with local industry connections to identify career opportunities that are right for you. Whether you are looking to supplement your income or take the next step in your career, Jones Networking would like to partner with you!

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