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Management & Customer Service Positions Available ASAP

JMAY Staffing Oakland, CA
  • Expired: over a month ago. Applications are no longer accepted.

DIRECT HIRE POSITIONS AVAILABLE NOW

Customer Service Representative & Management
As a Customer Service Representative, you will have a direct impact on the lives of America's working-class families.
As a Management Trainee, The right candidate will be placed on a "Management Fast-Track" program on a MISSION to promote to management within 60-90 days. If you possess the passion to help others and want to become a leader, you may be the right fit.

Our company has been in business for over 68+ years. Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best.. Voted Best Places to work 2016, 2017 and 2018! Named The 24th Happiest Places to Work Forbes Magazine in 2018.

JOB DESCRIPTION:

Customer Service & Benefit Representative Job Duties:
-Answering product and service questions; suggesting information about other products and services.
-Opens customer accounts by recording account information.
-Maintains customer records by updating account information.
-Recommends potential products or services to management by collecting customer
information and analyzing customer needs.
-Prepares product or service reports by collecting and analyzing customer information.
-Contributes to team effort by accomplishing related results as needed.
Customer Service & Benefit Representative Skills and Qualifications:
-Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills
-Listening, Phone Skills, Analyzing Information , Multi-tasking

Manager & Leadership Job Duties:
-Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, developing personal growth opportunities.
-Accomplishes staff results by communicating job expectations; planning, monitoring, coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
-Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course
of action; defining objectives; evaluating outcomes.
-Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
-Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
-Contributes to team effort by accomplishing related results as needed.
-Manager & Leadership Skills and Qualifications:-Performance Management, Project Management, Coaching, Supervision, Quality Management

JMAY Staffing

Why Work Here?

A+ Superior Rating by AM Best.. Voted Best Places to work 2016, 2017 and 2018! Named The 24th Happiest Places to Work Forbes In 2018.

JMAY Staffing is Direct Hire Company, that places you with the company that is best fitted for YOU with your skills. We only work with reputable companies that we have had a long relationship with to gain their trust to provide them with the greatest candidates. Since we are a direct hire company, we are different by not charging companies or candidates annoying fees, its simple, we are the middle man to provide great job to great candidates.

Address

Oakland, CA USA
Oakland, CA
USA