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Customer Service Representative

JMAY Staffing Fresno, CA
  • Expired: 24 days ago. Applications are no longer accepted.

DIRECT HIRE WITH 'THE HARTGROUP'

BILINGUAL WELCOME

We have an immediate full time CSR position for driven and energetic personalities willing to learn. They are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services.

Company Accolades:

  • - Voted Top Workplace 2016,2017,2018
  • - Voted Top Culture by Entrepreneur Magazine
  • - Forbes Top 25 Happiest Companies To Work For
  • - Fortune 500 Company


Daily tasks include:

  • - Scheduling new appointments.
  • - Client reviews.
  • - Data entry.
  • - Servicing clients.


Company Overview:

  • For over 68+ years our company has been protecting and serving those who protect and serve us. We service working class families and have had consistent growth each and every year. You will experience a fast paced work environment and the ability to grow personally and professionally. With leadership opportunities available you're growth potential will never be capped.
  • We are looking to hire due to our expansion throughout California. We need candidates that are motivated and looking to make a difference within our organization. As a customer service representative you are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services.
  • We foster an environment of teamwork, ownership and involvement to support a healthy and positive workforce. Our goal is to focus on a positive, competitive, and fun work environment. We're only looking for the best candidates with a great attitude, who are passionate about helping others.


Opportunity:

  • Stock Options
  • Flexible Schedules
  • Residual Income
  • Weekly Pay plus Weekly Bonus
  • Company Incentive Vacations
  • Leadership Development/Continuous Education
  • You must have your own transportation


If you believe you have what it takes to join our team, forward your resume today!

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JOB DESCRIPTION

Customer Service & Benefit Representative Job Duties:

  • -Answering product and service questions; suggesting information about other products and services.
  • -Opens customer accounts by recording account information.
  • -Maintains customer records by updating account information.
  • -Recommends potential products or services to management by collecting customer
  • information and analyzing customer needs.
  • -Prepares product or service reports by collecting and analyzing customer information.
  • -Contributes to team effort by accomplishing related results as needed.
  • Customer Service & Benefit Representative Skills and Qualifications:
  • -Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills
  • -Listening, Phone Skills, Analyzing Information , Multi-tasking


Manager & Leadership Job Duties:

  • -Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, developing personal growth opportunities.
  • -Accomplishes staff results by communicating job expectations; planning, monitoring, coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
  • -Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course
  • of action; defining objectives; evaluating outcomes.
  • -Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
  • -Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
  • -Contributes to team effort by accomplishing related results as needed.
  • -Manager & Leadership Skills and Qualifications:-Performance Management, Project Management, Coaching, Supervision, Quality Management

JMAY Staffing

Why Work Here?

A+ Superior Rating by AM Best.. Voted Best Places to work 2016, 2017 and 2018! Named The 24th Happiest Places to Work Forbes In 2018.

JMAY staffing for The Hartgroup is Direct Hire Company, that places you with the company that is best fitted for YOU with your skills. We only work with reputable companies that we have had a long relationship with to gain their trust to provide them with the greatest candidates. Since we are a direct hire company, we are different by not charging companies or candidates annoying fees, its simple, we are the middle man to provide great job to great candidates.

Address

3475 W SHAW AVE FRESNO, CA ST #104
Fresno, CA
USA

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