Coordinate sales processing for domestic and/or international equipment sales per applicable ISO (SLS) procedures, including generate/distribute budgetary and/or full sales proposals, administer/maintain sales proposal and departmental forms and templates. Responsible for scheduling order meetings with multiple JBT stakeholders after receiving new equipment order. Process/route executed sales orders, contracts, order acknowledgements and announcements. Generate, compile and distribute Order Entry data (including budget). CRM (Salesforce) data administration: data entry, opportunity, account, contact and various reports and support as required. Generate periodic and special sales-related reports for sales management and account managers. ERP (SyteLine) project entry as defined in applicable procedures. Maintenance/completion of order files prior to order turn-over to project management. Maintenance and completion of electronic order-related files on network, SharePoint, or other.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Research and assemble appropriate technical and business information necessary to prepare Sales Proposals. Prepare and distribute Sales Proposals that may include drawings, literature, specification sheets, and all marketing media via various channels of communication to internal and external contacts.
For complex Sales Proposals involving complete or multiple lines of equipment, Sales Coordinator initiates necessary contact with Engineering, Project Management, Sales Support, and other appropriate departments. Responsible for incorporating decisions and following through on projects.
Compile preliminary information prior to order entry. Prepare and process all necessary order turn-in documentation into the business system, assigning equipment serial numbers, completing order entry sheets, entering equipment data and budget into Syteline, distributing order entry information as required, and documenting appropriate Excel spreadsheets and logs.
Answer questions and follow through with problem resolution for customers. When necessary, guide them to the appropriate personnel to meet their needs and requirements.
Research, confirm and communicate customer information internally and with Allied Suppliers (i.e. financial details, ship dates, installation requirements, etc.).
Work with and guide Sales Account Managers in completing the Sales Process Procedure.
Guide and instruct new employees on the proper configuration of equipment and departmental processes.
Generate and process equipment inquiries to meet customer's specifications and requirements.
Track and log equipment quotations, opportunities, order entry, and serial numbers as required.
+ Key contact with customers and Account Managers in determining appropriate course of action for their inquiries and requests.
+ Develop complex Sales Proposals and equipment order entries with the involvement of Account Mangers, Sales Support/Applications.
+ Communicate equipment order details to Project Management (per turn-over process).
+ Internal contact with Account Managers, Sales Support, Division Product Managers, Project Managers, Master Scheduler, Purchasing, Engineering, Accounting, Manufacturing and Planning to ensure appropriate course of action for customer inquiries, proposals, and customer orders.
+ Coordinate internal North American and International Sales support activities. Communicates order announcements to the entire organization.
SCOPE OF RESPONSIBILITIES / ACCOUNTABILITY:
+ Responsible for accurately compiling complex Sales Proposals and agreements. Responsible for accurate entry of new equipment orders (including budgets) into SyteLine. Responsible for Salesforce administration and support within Sales and Sales Support department.
+ Ability to analyze and execute tasks and projects independently, with little or no supervision
+ Be well versed in pre-sale and sales-related processes used within Sales Support
+ Individual must be highly motivated, thorough and accurate, procedure-compliant
+ Ability to utilize one's experience, good judgment and knowledge to perform varied assignments
+ Ability to prioritize and adjust workload to meet tight deadlines in an environment of competing priorities
+ Exercise resourcefulness in the interpretation and application of sometimes vague information furnished by Sales Account Managers, Project Management, Sales Support and/or Customers
+ Associate degree (A.A.) or equivalent from two-year college preferred
+ Minimum three - five years JBT experience with equipment, processes, and specifications preferred.
+ Strong interpersonal skills required to effectively communicate to customers and coworkers
+ Ability to analyze, prioritize, and execute tasks independently, with little or no supervision
+ Excellent organizational and time management skills. Must handle multiple tasks, large amounts of data, short deadlines, meticulous attention to details and accuracy, and a fast-paced environment
+ Proficient PC skills in MS Office products (Microsoft Word, Excel Spreadsheets, PowerPoint, Outlook, etc.)
+ Ability to comprehend price list applications, margin calculations, and costing tools
+ Basic understanding of our Contract Guidelines and Terms and Conditions of Sale
+ Ability to write detailed correspondence, reports and letters
+ Ability to interpret layouts and utility drawings
# of Openings1
Posted Date7 hours ago(1/10/2020 11:30 AM)