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Customer Service Representative

JAM Services,Inc.
Livermore, CA
  • Posted: over a month ago
  • $22 to $28 Hourly
  • Full-Time
  • Benefits: medical, vision, 401k, dental,
Job Description

Job Summary

JAM Services is a well-established traffic signal distributor serving the Northern California area. We are excited to have a new Customer Service Representative to join our Underground Team at our Livermore location.

At JAM, we value advancement of our employees and strive to give opportunities within the company whenever possible. We desire ambitious individuals who want to bring their skillset and positive attitude to our organization.

This position is scheduled for Monday-Friday, 7:00 AM - 4:00 PM. This is a full-time, non-exempt position.

Responsibilities include:

  • Processes new order from customers, including but not limited to:
    • Requesting and/or creating quotes
    • Creating sales orders in QuickBooks
    • Provide submittals when necessary
    • Order material when needed and provide customers with updates regarding material
  • Handles customer request for stock checks, quotes, will-calls and deliveries
    • Work with multiple locations to check inventory and set up deliveries
    • Write up customer and internal paperwork, including but not limited to, delivery packing slips and will-call packing slips
  • Communicate effectively and efficiently with customers via email and phone

Qualifications:

  • High school diploma or equivalent
  • High degree of accuracy and attention to detail
  • Ability to work both collaboratively and independently
  • Able to work at a desk 8 hours a day
  • Comfortable using a computer and speaking on the phone with customers
  • Strong multi-tasker
  • Reliable in work and attendance
  • QuickBooks experience a plus!

Compensation Package:

  • $22.00 - $28.00 per hour (DOE) + 100% employer paid Health (select plans) / Dental, 15 days of Paid Time Off, 401(k)

COVID-19 considerations:

  • We follow all county, state, and federal guidelines regarding COVID-19.
Company Description
Serving Northern California for over 20 years, JAM Services is a trusted source for traffic signals, street lighting, and underground equipment.

JAM Services,Inc.

Why Work Here?
We are family-owned with awesome benefits with plenty of growth opportunities.

Serving Northern California for over 20 years, JAM Services is a trusted source for traffic signals, street lighting, and underground equipment.

Address

958 E. Airway Blvd. Livermore

Livermore, CA
USA

Industry

Business

Website

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