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Project Integrator

J5 Consulting
McLean, VA
  • Posted: over a month ago
  • Full-Time
Job Description

J5 Consulting is a Maryland based company established in 2006 to provide computing and consulting services for government and commercial entities. Our services improve Information System networking performance and compliance and protect electronic assets from loss and compromise. We welcome your application to receive consideration for the following position.

Job Overview:

The Customer is an IT-oriented office that aims to revolutionize analysis by creating and supporting tools that enable analysts to create and publish analytic products more effectively. The Customer seeks support for its jointly-developed analysis production and publication applications, which involves constant collaboration with the Customer’s IT partners and users of the applications to ensure the full range of user needs are captured and managed. In particular, with the following work requirements, the Customer seeks to provide customer support for its applications and software features.

This position will:

  • Provide a central point of contact between the Customer and those who use its applications, the customers, to resolve customer issues at the lowest practical support level.
  • Attend regular team meetings to discuss ongoing application updates and improvements.
  • Help the product owner and development team to achieve customer satisfaction.
  • Determine the cause of any issue and explain the best solution to solve it, or document the issue for further research and follow up, if needed, to ensure resolution.
  • Collaborate with local and community end users.
  • Collaborate with the Customer and its development partners.
  • Build sustainable relationships of trust through timely, open, and interactive communication.
  • Follow each issue through to resolution when customers are reporting issues or mishaps.

Required skills and demonstrated experience:

  • Demonstrated experience managing requirements in an Agile development environment and consulting in a multi-project environment.
  • Demonstrated experience using Confluence software.
  • Demonstrated experience supporting project managers and subject matter experts by planning projects, developing contingencies, and producing schedules.
  • Demonstrated experience as a SharePoint or Confluence administrator.
  • Demonstrated experience providing timely notifications to relevant stakeholders regarding upcoming deadlines for documentation submission.
  • Demonstrated experience serving as a point of contact to set up accesses for new team members.
  • Demonstrated experience organizing meetings, reserving conference rooms and taking notes.

Highly desired, though not required, include:

  • Demonstrated experience with the Customer’s finished intelligence production process applications and analytic workflow processes.
  • Demonstrated experience using JIRA project management software.
  • Demonstrated experience supporting concept development, systems specifications, technical exchanges, and metrics analysis.
  • Demonstrated experience resolving problems, to include organizing and structuring solutions to complex problems.
  • Demonstrated experience with coordination and collaboration with an ability to work successfully across organizational boundaries.
  • Demonstrated experience at the working level with the Customer’s Project Management Framework.
  • Demonstrated experience proofreading, merging, and formatting documents.

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US Citizenship:

  • This position requires US Citizenship. Verification of US Citizenship to meet federal government security requirements will be confirmed.

Security Clearance:

  • The successful candidate must have an active U.S. Government Top Secret Security Clearance with a Full Scope Polygraph.
  • Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

Travel:

  • The position will be located within the Washington Metropolitan Area (WMA).
  • Local travel/POV will be on an as needed basis, within the local place of performance.

J5 Consulting offers excellent benefits and compensation packages. We are an Equal Opportunity Employer committed to providing fair and equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, pregnancy, sexual orientation, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable laws.

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J5 Consulting

Address

McLean, VA
USA

Industry

Technology

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