Technical Analyst/Web Application Documentation Specialist

Technical Analyst/Web Application Documentation Specialist

State of Georgia

Hybrid Atlanta GA

Responsibilities:
Review current documentation in light of Business Processes, current Industry Standards and best practice
Create new documentation for web applications, specifically how various applications are interrelated
Create technical documentation on database level application dependencies
Highlight gaps and determine next steps/timings to document all Business Processes
Assist in the revision and/or creation of documentation, ensuring all Business Processes are documented in the same format/structure, presented in an easily digestible format and are readily available to all users
Refactor a large repository of legacy documentation into new formats
Synthesize and consolidate documentation from multiple sources, include 3rd party vendors and legacy sources
Interview Subject Matter Experts to determine current and ideal process steps
Assist with Business Process evaluation and design
Support new process/changes with 'as is' and 'to be' documentation
Curate new internal documentation repository

Core Competencies:
Process documentation writing and maintenance
Understanding of database tables, relationships, data dictionaries, ERD Diagram, business logic
Understanding of .NET architecture, use cases, application code flow
Understanding of IT and process Industry Standards such as ITIL
Proven experience writing technical and process documents
Must be strong with process and procedures, and requirements gathering
Able to write user-friendly content that meets the needs of target audience

Minimum Qualifications:
A bachelor's degree from an accredited school
Advanced level skills with MS Office applications (Word, Excel, SharePoint)
Must have a 3 to 5 years of experience is documentation creation and curation