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Desktop Support Technician

Istonish
Broomfield, CO
  • Posted: over a month ago
  • $24 to $32 Hourly
  • Contractor
  • Benefits: medical, vision, dental,
Job Description

Our client, a leader in design, development and manufacture of innovative aerospace systems, located in Broomfield, Colorado, has an immediate need for a Deskside Support Specialist. This is a 6+ month contract/possible contract to hire opportunity.

 

What you’ll do:

  • Respond to customer requests for assistance with computer software/hardware.
  • Provide troubleshooting for software, installation of software.
  • Troubleshoot networking issues – LAN and Wireless
  • Maintain a regular and predictable work schedule.
  • Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.
  • Operate company owned vehicles as required.
  • Maintain valid driver’s license and good motor vehicle record.
  • Troubleshoot network and voice-related issues, repair personal computer and peripheral equipment problems to the board, device or component levels as appropriate.
  • Receiving equipment and conducting inventory.
  • Trouble-shoot and repair personal computer and peripheral equipment problems to the board, device or component levels as appropriate.
  • Maintain a regular and predictable work schedule.
  • Establish and maintain effective working relationships within the department, the SBU/SSU and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.
  • Perform other duties as necessary.

What You'll Need

  • High School diploma or equivalent plus 6 years or more related experience or a related 2-year technical degree and 4 years or more related experience.
  • Each higher-level related degree, i.e., Bachelor’s or Master’s, may substitute for two years of related experience. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.
  • Good customer service skills.
  • Good communication skills.
  • Intermediate knowledge of PC software and networking: classes and/or experience.
  • Intermediate understanding of Desktop/Laptop PC Hardware and components.
  • Intermediate to Advanced understanding of Windows 7 and 10 desktop operating systems.
  • Advanced understanding of Windows Office 365 Pro Plus suite.
  • Ability to support Apple iPhones.
  • Experience with Service Now or other trouble ticketing tools.
  • Ability to prioritize, organize and coordinate simultaneous tasks/projects.
  • Ability to perform job functions with little direct supervision.
  • Ability to Obtain and Maintain a TS/SCI Clearance.

Working Conditions

  • Client is a drug-free workplace, which is imperative to the health and safety of all employees and is required as a condition of receiving contracts from federal agencies. Please remember that regardless of the legalization of marijuana in Colorado and other states, possession and use continue to be illegal under the federal Controlled Substances Act. This includes the use of some CBD products. A post-offer, pre-employment drug test is a condition of employment.
  • Work is performed in an office environment, laboratory, cleanroom, or production floor.

HIRING SALARY RANGE: $24.04/HR - $32.45/HR (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

US CITIZENSHIP IS REQUIRED

Istonish is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status

 

Company Description
Istonish is an established women-owned, minority business enterprise, headquartered in Denver, Colorado. For nearly three decades we have been sourcing, recruiting and hiring highly skilled IT leaders. When you join Istonish, you become a part of a team dedicated to delivering a higher level of excellence and value.

Istonish

Istonish is an established women-owned, minority business enterprise, headquartered in Denver, Colorado. For nearly three decades we have been sourcing, recruiting and hiring highly skilled IT leaders. When you join Istonish, you become a part of a team dedicated to delivering a higher level of excellence and value.

Address

10955 Westmoor Drive

Broomfield, CO
USA

Industry

Technology

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