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Relationship Manager

Irwin & Associates
Chicago, IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Here at Irwin & Associates, we are looking for a motivated and experienced Relationship Manager to join our team! You will be responsible for maintaining strong relationships with our customers. You will communicate with our customers in a professional and courteous manner, as well as resolving customer issues and complaints.

Duties and responsibilities

* Identifying and communicating customer needs
* Managing relationships with customers
* Conducting customer interviews
* Ensuring customer satisfaction
* Resolving customer issues and concerns
* Developing and implementing strategies to grow the customer base
* Ensuring customer satisfaction
* Taking feedback from customers to ensure they are satisfied with the service.


* Minimum of 2 years of experience in customer service
* Excellent verbal and written communication skills
* Strong computer skills
* Excellent organizational and interpersonal skills.
* Excellent customer service skills
* Strong presentation skills
* Strong organizational skills
* Ability to work well in a team environment
* Ability to work in a fast-paced environment





Irwin & Associates


Chicago, IL