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New Patient Scheduler

Ironwood Cancer & Research
Chandler, AZ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.  

Overview: We are looking for a qualified and experienced individual to work as a New Patient Scheduler / Operator. This person will  coordinate and organize paperwork, records requests and new appointments for new patients iin a busy Women's Center. Will provide excellent customer service and requires excellent communication skills on a daily basis.  This is a full-time, day-shift position working a Monday - Friday schedule.  

Essential Duties and Responsibilities include: 

  • Answers incoming calls from potential patients, referral sources.
  • Monitors the fax server. 
  • Monitors patient call backs/voicemails. 
  • Registers new patients; obtains all relevant demographic and insurance information. 
  • Requests and follows up on medical record requests prior to new appointment. 
  • Mails or emails new patient paperwork in a timely manner. 
  • Works within Excel logs for patient information record-keeping. 
  • Coordinates pre-appointment prep work for all new appointments. 
  • Communicates daily with physicians for scheduling need
  • Must be able to type and work on a computer.
  • Ability to work in a constant state of alertness and safe manner.
  • Performs other duties as requested by supervisor, administrator, or physicians.

Knowledge and Skills:  

  • Knowledge of insurance company’s procedures and policies.
  • Knowledge of HIPAA rules & regulations preferred.
  • Knowledge of governmental, legal and regulatory provisions related to collection activities.
  • Knowledge of chemotherapy related drugs and supplies utilized preferred.
  • Proficiency in Microsoft Office, Word, Excel and Internet.
  • Ability to use computer and office equipment.
  • Excellent customer service skills.
  • Excellent verbal and writing communication skills.
  • Basic mathematical knowledge.

Education and Experience: 

  • 1-2 years’ medical experience required. 
  • Medical Oncology experience preferred.

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E. 

Visit our website at "Outsmarting Cancer One Patient at a Time" 

Ironwood Cancer & Research


Chandler, AZ
85225 USA



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