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Customer Service / Sales Associate

Iron World Manufacturing Laurel, MD

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

We are seeking a Customer Service / Sales Associate to join our team. The ideal candidate should have an eagerness to sell, develop new business, support remote Account Managers, have excellent communication skills and a strong commitment to customer service excellence. Sales experience in the fence industry, building products or construction field is desired. You will represent our brand, selling custom ornamental iron and aluminum to top companies nationwide.

 

Essential Duties and Responsibilities:

·         Establish, develop and maintain business relationships with current and new customers to generate new revenue and increase product group sales participation.

·         Generate and develop new leads, identify new customers.

·         Support remote Account Managers with order processing, quoting, scheduling and customer follow up.

·         Comfortable with computer use for email, quotes and order entry.

·         Conduct outbound calls to establish business relationships with existing new and previous customers.

·         Work closely with Customer Support Manager to provide timely customer service support to Account Managers and customer base.

·         General clerical duties including filing, sales reporting, mailings and special projects.

·         Continually increase product knowledge and application. Become technical expert across product lines through training with sales and production personnel and review of product information publications. Use this knowledge and expertise to improve product group participation with new and existing customers.

 

Direct Report:

·         Reports to Customer Support Manager.

 

Experience and Education:

·         High School diploma or equivalent.

·         Related college coursework preferred.

·         Eagerness to learn technical details and sales strategies.

·         Verbal and written communication skills.

·         CRM data recording.

·         Familiarity with Microsoft Office Suite.

 

 

 

 

Working Conditions:

·         Sitting for long periods of time behind a desk.

·         Manual dexterity required to us desktop computer and peripherals.

·         Occasional lifting of items up to 50 lbs.

·         Exposure to variable weather conditions is likely.

·         Occasional local travel.

 

Benefits:

·         Company matched 401(k) deferred compensation plan

·         Comprehensive health benefit package

·         Sales training and product/industry training

·         Company provided Laptop, cell phone

·         Company vehicle

·         Paid vacation time and Company paid holidays

·         Fun and fast paced working environment

Company Description
Located in Howard County, Maryland, Iron World is the fastest growing manufacturer and distributor of top-quality ornamental fencing and slide gates in the country. Our world class products meet the highest standards of excellence for design, durability and functionality. You will find our products at such places as the Pentagon, the Washington Monument, the Washington Nationals’ Stadium, Norfolk Naval Base, Badger Stadium, Quantico, New Jersey Devil’s Arena, Patriots Stadium and numerous bridges, highways and schools throughout the country.

At Iron World, our products are made from raw steel, giving us the ability to make tubing, posts and pickets of all shapes and sizes. Once the steel has been formed and posts are cut to your size requirements, they go through our extensive coating process. We coat our products using a five stage pre-treatment, ending with a non-chromatic conversion coating to seal the surface and provide additional corrosion protection. Fourteen oscillating, automatic spray guns then apply a polyester powder to the G90 galvanized steel to ensure all parts of the iron fence and gate products are evenly reached with a 3.0-3.5 mil thickness of coating.

Our iron fences and gates are coated pre-assembly to ensure a smooth, consistent finish that resists cracking, flaking and peeling at the panel’s pivot points. This process ensures a full measure of protection in the areas where moisture accumulates and rust begins. Our in-house powder coating line is the largest in the manufacturing industry; over 1200 feet in length and equipped to handle fencing and gates that are up to 50 feet in length, 8 feet in height, and 27 inches in width. To ensure top quality of the powder coating process, two manual gun technicians inspect the final coat of all materials.

Once your decorative iron fencing and gates are ready to be delivered, we place them in polyurethane bags and shrink wrap them closed with heat. This ensures that contaminates cannot enter the packaging, preventing scratches and abrasions during transit. Everyone on the Iron World staff is focused on providing the highest quality product and service at a competitive price. No hidden charges – the price we provide is complete.

Iron World Manufacturing

Why Work Here?
We are a fast growing company with a fast paced work environment and are looking that is eager to add to our team.

Located in Howard County, Maryland, Iron World is the fastest growing manufacturer and distributor of top-quality ornamental fencing and slide gates in the country. Our world class products meet the highest standards of excellence for design, durability and functionality. You will find our products at such places as the Pentagon, the Washington Monument, the Washington Nationals’ Stadium, Norfolk Naval Base, Badger Stadium, Quantico, New Jersey Devil’s Arena, Patriots Stadium and numerous bridges, highways and schools throughout the country. At Iron World, our products are made from raw steel, giving us the ability to make tubing, posts and pickets of all shapes and sizes. Once the steel has been formed and posts are cut to your size requirements, they go through our extensive coating process. We coat our products using a five stage pre-treatment, ending with a non-chromatic conversion coating to seal the surface and provide additional corrosion protection. Fourteen oscillating, automatic spray guns then apply a polyester powder to the G90 galvanized steel to ensure all parts of the iron fence and gate products are evenly reached with a 3.0-3.5 mil thickness of coating. Our iron fences and gates are coated pre-assembly to ensure a smooth, consistent finish that resists cracking, flaking and peeling at the panel’s pivot points. This process ensures a full measure of protection in the areas where moisture accumulates and rust begins. Our in-house powder coating line is the largest in the manufacturing industry; over 1200 feet in length and equipped to handle fencing and gates that are up to 50 feet in length, 8 feet in height, and 27 inches in width. To ensure top quality of the powder coating process, two manual gun technicians inspect the final coat of all materials. Once your decorative iron fencing and gates are ready to be delivered, we place them in polyurethane bags and shrink wrap them closed with heat. This ensures that contaminates cannot enter the packaging, preventing scratches and abrasions during transit. Everyone on the Iron World staff is focused on providing the highest quality product and service at a competitive price. No hidden charges – the price we provide is complete.

Iron World Manufacturing's Logo

Address

9390 Davis Ave

Laurel, MD
USA

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Business

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