Skip to Main Content
← Back to Jobs

Customer Service Rep

Invue Charlotte, NC
  • Expired: October 11, 2019. Applications are no longer accepted.
Description

Customer Service Rep

Charlotte, NC

SUMMARY:

 

The Customer Service Representative is the day to day interface between our customers and the InVue Operations and Supply Chain teams, providing support for order management, delivery status, material returns, replacements, complaints, technical support and general inquiries, focusing on achieving total customer satisfaction and loyalty.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintain customer price lists in the ERP system and online portal
  • Review & approve customer purchase order
  • Plan ship date based on capacity and material availability
  • Create sales order in ERP system
  • Offer input to the Sales & Operations Planning process
  • Provide technical support and troubleshooting for products at customer sites regarding product performance and installation

Invue

Address

Charlotte, NC
USA