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Senior Account Consultant

IntuitiveHR, LLC
Milford, CT
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Type: Full-time, 40 hours per week, with 25%-35% travel

Headquarters: Milford, CT


PBIRx is looking for an experienced Account Management professional or pharmacist, who has five years of experience in health care, employee benefits, or the pharmacy benefits industry to manage designated clients.

This person would be responsible for not only maintaining all aspects of Account Management from on-site client visits, conference calls, analytical and clinical presentations, service issues, etc.; but also, for someone who has excellent organizational, time management, and follow-up skills. Good relationship skills are a must. If you are looking for a challenging position with an employer willing to invest in your future career development in a changing but growing professional field, we welcome you to apply.

We hire highly talented, intelligent, ethical, detail-oriented people who work well in a team environment with excellent verbal and written communication skills along with a professional image. Analytical skills are an important part of this opportunity. Our team has high standards, and we hold ourselves accountable to our clients and to one another. We are committed to ongoing learning every day, developing, and maintaining client/broker relationships, taking initiative, and using each team member's strengths on various and diverse projects to deliver optimal services to our clients. Our staff includes Account Management professionals, IT personnel, actuaries, financial analysts, clinical pharmacists, attorneys, HIPAA Compliance Officers, and experts in the pharmacy benefit management industry.

Established in 1993, PBIRx is a growing consulting and auditing company focusing on employee benefit services and programs that result in pharmacy benefit savings. Our headquarters is in Milford, Ct with a second location in St. Louis, MO.
PBIRx partners with prestigious clients, brokers, and consultants as their pharmacy benefit specialist helping clients to evaluate, modify, design, and execute solutions for their pharmacy benefit plan. Our team has a passion for providing targeted solutions to manage pharmacy costs for our diverse client base including hospitals, unions, municipalities, third-party administrators, and corporate clients.

Our accessible leadership team cultivates open-door communication. We love ideas and people who can identify novel solutions for better efficiencies, and we value people who take initiative without having to be directed on a continuum. PBIRx® thrives in a dynamic, fast-paced environment, and as such, working as a team is imperative.

Our passion is to constantly reinvent ourselves in the ever-changing world of health care and to bring value to our clients by constantly learning new information and developing new services for our clients along with mentoring our staff, which allows new career opportunities for everyone as PBIRx expands.

Responsible for ensuring PBIRx's clients, and ultimately the client's employees, receive superior service. Serves as a key member of the Account Consultant team responsible for overall satisfaction, retention, analysis, and growth of assigned accounts, as well as ensuring pharmacy benefit contract compliance. Manages the day-to-day client relationships and partners with the Executive Vice President, Sales, and Marketing to maintain relationships. Works with team members in all areas of the Company such as Clinical, Analytical, and Compliance.

• Sustain multi-level relationships and understanding of client business and culture resulting in superior client satisfaction and retention
• Identify opportunities and present internally to PBIRx team members to engage in custom projects and analyses to ultimately provide optimal and ongoing client solutions
• Provide a full scope of understanding, guidance, and communication to the client.
• Comply with the fullest level of HIPAA
• Participate in conference calls, meetings, workshops, open enrollment, and community events
• Collaborate with Executive Vice President to ensure contract compliance, overall relationship with the client, and partnering prior to any contract renewal period to confirm stellar relationship status
• Prepare presentations and reports and partner with other PBIRx departments as needed
• Utilize statistical methods to analyze data to provide information for reporting and forecasting
• Create queries and reports to interpret data to meet federal, state, and accrediting regulations

• Bachelor's Degree
• Previous employment longevity
• Analytic skills related to client performance
• Excellent verbal and written communication skills including presentation skills
• Intermediate to Advanced level knowledge of Microsoft Excel, PowerPoint, Word
• Intelligence with significant attention to detail – quick learner
• Intellectual curiosity – a willingness to ask questions and continuously learn
• Ability to organize and prioritize workload and continually meet time-sensitive deadlines
• Ability to create and format reports and templates that are user-friendly and actionable
• Ability to work with others in a multi-task team environment as well as work independently
• Ability to adapt to change through growth and new responsibilities.
• Strong sense of professionalism in dress, work ethic, and client deliverables
• Sense of personal pride in successful completion of projects
• Reliable and flexible; a sense of humor

Salary is negotiable based on background and experience. Benefits include a generous employer contribution to a 401K plan, biannual performance bonuses, 10-14 paid holidays, Paid Time Off commensurate with experience, industry-related conferences, educational conferences, and health insurance.

IntuitiveHR, LLC


Milford, CT