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Customer Service Representative

International Valuation Group, LLC San Diego ,CA
  • Posted: over a month ago
  • $12 to $15 Hourly
  • Part-Time
Job Description
  • Place valuation orders with real estate appraisers in a timely and efficient manner
  • Facilitate the completion of the reports from order entry to completion
  • Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues as directed by Management.
  • Provide outstanding customer service to both clients and vendors
  • Identify and correct deficiencies in order to increase efficiency and productivity
  • Manage vendor timelines, appointments and engagement agreements
  • Ensure appropriate escalation paths are followed and timely resolution is accomplished
  • Provide suggestions in order to assist the team with resolving every day operational challenges
  • Attend and participate in regular department meetings and provide feedback when necessary
  • Perform all other duties as assigned
  • Strong written and verbal communication skills; must be able to adapt well to a fast paced and constantly changing business environment
  • Demonstrated ability to work in a team-oriented environment
  • Exceptional customer service skills
  • Ability to handle multiple tasks within critical time frames
  • Demonstrated computer proficiency with knowledge of all Microsoft applications, with emphasis in Excel and Outlook
  • Creative problem solving abilities
  • Scheduling flexibility, shifts may vary to meet needs of growing division
  • Basic appraisal knowledge preferred
  • Prior job experience in the real estate appraisal industry is preferred
Company Description
National Appraisal Management and Real Estate Valuation company.

International Valuation Group, LLC

National Appraisal Management and Real Estate Valuation company.

Address

San Diego, CA
92101 USA

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